How to Cancel YAZIO PRO (2026 Step-by-Step Guide)

Summarize with: ChatGPT Claude AI Mode Perplexity

March 8, 2026 • Written by NutriScan Team • App ComparisonTips Tricks

TL;DR

Cancel through the platform where you bought YAZIO PRO (App Store, Google Play, or yazio.com). Deleting the app does NOT cancel billing. You keep PRO access until the current period ends. Your food log data stays safe after canceling.

YAZIO PRO has over 45,000 App Store ratings with a 4.7 out of 5 score. It is a solid calorie tracking app. But sometimes PRO is not the right fit anymore. Maybe you hit your goal weight, maybe the free plan covers what you need, or maybe you found a tracker that works better for your routine.

As a NutriScan nutritionist, I see this constantly. A 2022 cross-sectional survey of mHealth users found that about 53 percent of users uninstall a health app within 30 days of download. That does not mean the app failed you. Goals change, budgets shift, and sometimes a different tool fits better.

This guide covers exactly how to cancel YAZIO PRO on every platform - Apple, Google Play, and the YAZIO website - plus how refunds work and what you keep on the free plan.

Not sure which platform to cancel through? This guide covers all three paths.

IMPORTANT

Your YAZIO PRO cancellation plan at a glance.

A quick roadmap so you can cancel without surprise charges.

⏱️ Progress 0/4 - ~0 minutes in - Keep going

⏳ Step 1: Find your purchase platform

⏳ Step 2: Follow the cancel steps for your platform

⏳ Step 3: Handle refund if needed

🔍 The one mistake that keeps charging you even after you think you canceled (revealed near the end)

What Happens When You Cancel YAZIO PRO

Before you tap anything, know what canceling actually does.

According to the YAZIO Help Center:

• You will not be charged again. Your subscription stops renewing at the end of the current billing period.
• You keep PRO access until your paid period ends. If you paid for a year and cancel in month three, you still have nine months of PRO features.
• Your account stays active. Canceling does not delete your food logs, recipes, or body data.
• You cannot pause or shorten an active subscription. There is no "freeze" option.
• Uninstalling the app does not cancel your subscription. This is the single most common mistake users make.

Once your paid period ends, YAZIO switches you back to the free version automatically. No extra steps needed.

Step 1: Find Where You Purchased YAZIO PRO 🔍

This is the most important step. YAZIO has three possible purchase channels, and you must cancel through the same one you used to subscribe.

Check your bank or credit card statement. Here is how each transaction appears:

Purchase Channel	Statement Description
Apple App Store	APPLE.COM/BILL or ITUNES.COM/BILL
Google Play	GOOGLE*YAZIO
YAZIO Website	YAZIO or a payment processor name

CHECK INSIDE THE APP

Open YAZIO, go to Profile ➡️ Settings ➡️ Account ➡️ Subscription. The app shows your subscription details and purchase source.

You can also check your email inbox for the original purchase confirmation. Apple sends from [email protected], Google from [email protected], and YAZIO sends directly from their own domain.

YAZIO PRO Pricing Quick Reference 💰

Before you cancel, here is what you are currently paying:

Plan	Price	Per Month
Monthly	$11.90/mo	$11.90
3 Months	$23.99	$8.00
6 Months	$34.99	$5.83
12 Months	$47.90	$3.99

Prices from the US App Store as of March 2026. Pricing varies by region and platform.

At $3.99 per month on the annual plan, YAZIO PRO is one of the more affordable premium trackers. For comparison:

Figure 1: YAZIO PRO annual cost compared to other popular nutrition apps

STUDENT DISCOUNT

YAZIO sometimes offers Student Beans discounts of up to 40 percent off. If cost is your main reason for canceling, check for active promotions before you cancel.

Step 2: Cancel on iPhone (Apple App Store) 📱

If your bank statement shows APPLE.COM/BILL, Apple manages your billing. YAZIO cannot cancel it for you.

Follow these steps carefully to ensure your YAZIO subscription is fully canceled.

Steps:

1. Open Settings on your iPhone.
2. Tap your name at the top of the screen.
3. Tap Subscriptions.
4. Find YAZIO in the list and tap it.
5. Tap Cancel Subscription.
6. Confirm the cancellation when prompted.

You will see the expiration date of your current billing period. PRO features remain active until that date.

ON iPAD OR MAC

On iPad, go to Settings ➡️ your name ➡️ Subscriptions. On Mac, open the App Store, click your name in the bottom left, then click Account Settings ➡️ Subscriptions ➡️ Manage. For the full walkthrough, see the official Apple guide.

Cannot find YAZIO in your subscriptions? You may have purchased through Google Play or the YAZIO website instead. Check the sections below.

Apple Support: If you run into issues, contact Apple Support directly. YAZIO does not have access to your App Store subscription details.

IMPORTANT

Checkpoint: here's where you are right now.

Quick status update so you always know the next best move.

⏱️ Progress 1/4 - ~1 minute in - Keep going

✅ Step 1: Find your purchase platform (done)

👉 Step 2: Follow the cancel steps (you're here)

⏳ Step 3: Handle refund if needed

🧩 The mistake that keeps charging you (coming soon)

Step 3: Cancel on Android (Google Play) 🤖

If your bank statement shows GOOGLE*YAZIO, Google manages your billing. YAZIO cannot cancel it for you either.

Steps:

1. Open the Google Play Store app on your Android device.
2. Tap your profile picture in the top right corner.
3. Tap Payments and subscriptions.
4. Tap Subscriptions.
5. Select your YAZIO subscription.
6. Tap Cancel subscription.
7. Confirm by tapping Unsubscribe.

You will see the status change to "Canceled" and the end date of your subscription period.

MULTIPLE GOOGLE ACCOUNTS

If you have multiple Google accounts on your phone, make sure you are signed into the same one that made the purchase. This is the most common reason the subscription does not appear in the list.

Google Play website alternative: You can also cancel at play.google.com by signing in, clicking your profile, then going to Payments and subscriptions and following the same steps.

Google Support: For refund or billing questions, contact Google Play Support directly.

Step 4: Cancel from the YAZIO Website 💻

If you purchased YAZIO PRO directly on the YAZIO website, you have two cancel options.

Option A: Cancel via Browser

1. Go to yazio.com/app/account in any browser.
2. Log in to your YAZIO account.
3. Find your active subscription.
4. Click Cancel subscription.
5. Confirm by clicking Unsubscribe.

You will see the updated status "Canceled" and the end date of your subscription period.

Option B: Cancel in the YAZIO App

1. Open the YAZIO app.
2. Go to the Profile tab.
3. Tap Settings.
4. Tap Account.
5. Select Subscription.
6. Tap Cancel subscription and confirm.

WHY THE WEBSITE PATH MATTERS

Unlike Apple and Google Play purchases, website purchases give you the most direct control. You can cancel either online or in the app, and YAZIO handles the billing directly. Website purchases also come with the EU 14-day withdrawal right for refunds.

IMPORTANT

Checkpoint: midway progress update.

You're halfway - decisions get easier here.

⏱️ Progress 2/4 - ~2 minutes in - Keep going

✅ Step 1: Find your purchase platform (done)

✅ Step 2: Follow the cancel steps (done)

👉 Step 3: Handle refund if needed (current)

⏳ The mistake that keeps charging you (next)

Step 5: How to Get a Refund 💸

Canceling stops future charges but does not automatically give you a refund. Here is how refunds work on each platform, based on the YAZIO refund policy.

Apple App Store Refund

• YAZIO cannot issue refunds for App Store purchases.
• You must request a refund through Apple's refund page.
• Apple reviews each request individually. There is no guaranteed refund window.

Google Play Refund

• YAZIO cannot process refunds for Google Play purchases.
• Contact Google Play Support to request a refund.
• Google typically offers refunds within 48 hours of purchase. After that, approval varies.

Website Purchase Refund (EU 14-Day Right)

This is where YAZIO is different from most competitors. Because YAZIO GmbH is based in Erfurt, Germany, EU consumer protection law applies to website purchases.

You have a 14-day withdrawal right from the date the contract is concluded. No reason required.

How to request a website refund:

1. Email [email protected] within 14 days of purchase.
2. Include your invoice number, name, email registered with YAZIO, and a clear statement that you want to withdraw.
3. You can also send a letter to: YAZIO GmbH, Kartauserstr. 13a, 99084 Erfurt, Germany.

YAZIO provides a sample withdrawal form in their Help Center. You do not have to use the exact form, but your request must be sent before the 14-day period expires.

EU REFUND DEADLINE

The 14-day withdrawal window is strict. After it passes, no refund is guaranteed for website purchases until the subscription period ends. Mark the date in your calendar if you are considering a refund.

IMPORTANT

Checkpoint: final stretch before the reveal.

One last nudge - the reveal is next.

⏱️ Progress 3/4 - ~3 minutes in - Keep going

✅ Step 1: Find your purchase platform

✅ Step 2: Follow the cancel steps

✅ Step 3: Handle refund if needed

✨ The mistake that keeps charging you (about to reveal)

The Mistake That Keeps Charging You After You "Cancel" 🚨

A 2022 literature review on mHealth engagement challenges found that low barriers to exit and lack of clear support features contribute to poor retention and confusion around subscription management. Here is the number one mistake with YAZIO.

Deleting the app is not the same as canceling your subscription.

This sounds obvious, but it catches thousands of people every month across every subscription app. When you uninstall YAZIO from your phone, your subscription with Apple or Google Play keeps running. The billing does not stop until you explicitly cancel through your device settings or the app store.

Here are the other common mistakes to watch for:

1. Deleting your YAZIO account instead of canceling. Account deletion and subscription cancellation are separate actions. Delete your account without canceling first, and the subscription keeps charging.

2. Canceling on the wrong platform. If you bought through Apple, you must cancel through Apple. Canceling in the YAZIO app only works for website purchases.

3. Waiting until the last day. Apple and Google sometimes need 24 hours to process cancellations. Cancel at least one day before your renewal date.

4. Expecting an immediate refund. Canceling stops future charges only. You keep PRO access until your paid period ends.

5. Forgetting about the website purchase path. If you signed up during a YAZIO website promotion or through a Student Beans discount, your subscription is managed by YAZIO directly, not Apple or Google.

6. Not checking your bank statement. If you cannot remember where you purchased, your statement shows "APPLE.COM/BILL," "GOOGLE*YAZIO," or "YAZIO" directly.

7. Missing the 14-day EU withdrawal window. Website purchases come with a 14-day refund right. After that, no refund is guaranteed.

8. Assuming you can pause. YAZIO does not offer a pause option. Cancel and re-subscribe later if you want a break.

That feeling when you finally cancel without surprise charges.

What You Keep (and Lose) After YAZIO PRO Expires

Understanding what changes helps you decide if canceling is the right move.

What you keep on the free plan:

• Calorie and macro tracking (unlimited)
• Basic food database access (4 million+ items)
• Barcode scanner for packaged foods
• Water tracking with reminders
• Step and activity tracking
• Basic meal logging and daily summaries
• Weight tracking

What you lose without PRO:

• AI photo food scanning (snap a meal, get calories)
• 100+ premium recipes and meal plans
• Extended nutrition analysis (sugar, fiber, salt, saturated fat tracking)
• Body fat, blood pressure, and blood sugar tracking
• Progress tracking beyond 7 days (PRO gives 2.5+ years of history)
• Intelligent food ratings that score your meals
• Ad-free experience
• Nutrition Coach feature with personalized guidance
• Detailed diet and body statistics reports

The free plan is more generous than many competitors. MyFitnessPal recently moved barcode scanning behind a paywall for new accounts. Lose It limits food logging features on the free tier. YAZIO keeps core tracking free, which means canceling PRO does not kill your daily logging routine.

A 2025 survey on factors driving mHealth app usage found that system usability and unobtrusiveness are among the strongest predictors of continued engagement. If YAZIO's free plan covers your core needs, there is no reason to keep paying for PRO.

How YAZIO Compares on Cancellation

App	Cancel Paths	Refund Window	Free Plan After Cancel
YAZIO	Apple, Google Play, Website (2 options)	14 days (website), varies (Apple/Google)	Yes, generous
MyFitnessPal	Apple, Google Play, Web	Varies by platform	Yes, limited
Lose It	Apple, Google Play, Website	Varies by platform	Yes, moderate
Lifesum	Apple, Google Play, Website, Paddle, Galaxy Store	14 days (website)	Yes, limited
Foodvisor	Apple, Google Play, Website (Stripe)	14 days (website, EU)	Yes, very limited
Fastic	Apple, Google Play, Website	14 days ("Feel Good Guarantee")	Yes, limited
NutriScan	Apple, Google Play	Varies by platform	Yes, generous

YAZIO and Lifesum share the EU 14-day withdrawal advantage for website purchases since both are European companies (YAZIO is German, Lifesum is Swedish). This gives website buyers more refund protection than most US-based apps offer.

Tips Before You Cancel 💡

1. Screenshot your subscription details before canceling. This gives you proof of the cancellation date and remaining access period.

2. Export any data you want to keep. Check if YAZIO allows data export in Profile ➡️ Settings. Save your food log history if you plan to switch apps.

3. Cancel early, not at the last minute. You keep PRO until the paid period ends, so there is no reason to wait.

4. Set a calendar reminder for your renewal date minus 2 days. This way, if you change your mind about canceling, you still have time to re-subscribe.

5. Check for promotional pricing before you cancel. YAZIO sometimes offers Student Beans discounts or seasonal deals. If cost is the issue, a discount may make it worth keeping.

6. Try the free plan first. Cancel and use the free version for a month. If you miss PRO features, you can always re-subscribe. Your data stays intact.

7. Consider switching platforms. If you originally bought through Apple or Google Play and want more refund protection, let the current subscription expire and re-subscribe through the YAZIO website. Website purchases come with the EU 14-day withdrawal right.

8. Check if your employer or insurance covers it. Some wellness programs reimburse nutrition app subscriptions. Ask before you cancel.

Forbes Health includes YAZIO in their list of best calorie counting apps, and Garage Gym Reviews features it in their 2026 best weight loss app roundup. The app is solid. But paying for a subscription you do not use helps no one.

Switching to a Different Tracker?

If you are looking for a different nutrition app after canceling YAZIO PRO, here are some options to consider:

NutriScan's AI meal scan: snap a photo and get instant calorie and macro breakdown (Home > Camera Icon > Crop Picture)

• NutriScan - AI-powered meal scanning with a generous free plan and a 7-day free trial for Premium. Use the macro calculator to set your targets before switching.
• MyFitnessPal - Largest food database, but Premium costs $79.99/year.
• Lose It - Simple calorie tracking at $39.99/year. See our Lose It cancellation guide if you try it and decide to move on.
• Lifesum - Meal plans and recipes focus, similar EU refund protection as YAZIO.

Whatever you choose, the goal is the same: track your nutrition in a way that works for your life.

IMPORTANT

Recap: everything you completed this round.

You finished the run - save this for next time.

⏱️ Progress 4/4 - ~4 minutes in - Nicely done

✅ Step 1: Find your purchase platform

✅ Step 2: Follow the cancel steps

✅ Step 3: Handle refund if needed

✅ The mistake that keeps charging you (revealed)

Conclusion

Canceling YAZIO PRO takes less than two minutes on any platform. The key steps: find where you purchased (Apple, Google Play, or website), follow the cancel steps for that platform, and confirm the cancellation. You keep PRO access until your current billing period ends, and your food log data stays safe.

A 2023 review on mHealth app quality highlighted that transparent usability and clear support features are key markers of app quality. YAZIO does this well with clear help center articles and multiple cancel options for website purchases.

If you are switching to another tracker, NutriScan offers a 7-day free trial so you can test photo-based food logging before committing. Try the meal scan feature to see how AI-powered tracking compares to manual logging.

FAQ

Can I cancel YAZIO PRO and get an immediate refund?

Canceling does not trigger a refund. For App Store purchases, request a refund at reportaproblem.apple.com. For Google Play, contact Google Play Support. For website purchases, email [email protected] within 14 days for a full refund under EU consumer protection law.

Will I lose my food log data if I cancel YAZIO PRO?

No. Your food logs, body measurements, and account data remain intact after canceling. You simply lose access to PRO features like premium recipes, extended nutrition tracking, and AI photo scanning when your paid period ends.

Does deleting the YAZIO app cancel my subscription?

No. Removing YAZIO from your phone does not stop your subscription. You must cancel through Apple Settings, Google Play, or the YAZIO website depending on where you originally purchased.

Can I re-subscribe to YAZIO PRO after canceling?

Yes. You can re-subscribe at any time through the app or the YAZIO website. Your previous data will still be there. However, promotional pricing from your original signup may not be available again.

Does YAZIO offer a free trial before I commit to PRO?

YAZIO offers a 7-day free trial for new subscribers in some markets. The trial is typically available through the website, not always through the app stores. If you cancel the trial before it ends, you will not be charged. See our YAZIO free trial guide for more details.

Does YAZIO offer a pause option instead of canceling?

No. YAZIO does not offer a pause or freeze option. If you want to take a break, cancel and re-subscribe later. Your data stays intact when you return.

How do I know if my YAZIO PRO cancellation went through?

After canceling, you should see a "Canceled" status with an end date. On Apple, check Settings ➡️ Subscriptions. On Google Play, check Payments and subscriptions. For website purchases, check your YAZIO account page. If the status still shows "Active," the cancellation may not have processed. Try again or contact the relevant platform support.

Is YAZIO PRO worth keeping instead of canceling?

At $3.99 per month on the annual plan, YAZIO PRO is one of the cheapest premium trackers available. If you use the AI photo scanning, premium recipes, or extended nutrition tracking regularly, the value is strong. If you only use basic calorie and macro tracking, the free plan covers those features and canceling makes sense.

← How to Cancel Fastic Plus (2026 Step-by-Step Guide)

How to Cancel Foodvisor Premium (2026 Step-by-Step Guide) →