End-User License Agreement (EULA)

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NutriScan mobile application software

Effective date: 16 September 2026

This End-User License Agreement ("EULA") is a contract between you and Fizday Tech (OPC) Private Limited, a One Person Company incorporated in India (CIN U62091KA2024OPC186351), whose registered office is at #14, 1st Cross Road, 1st Main, 7th Block, Koramangala, Bengaluru, Karnataka 560095, India. We publish the NutriScan mobile app for iOS and Android ("the Software").

By downloading, installing or using the Software, you accept this EULA. If you do not accept it, do not install or use the Software, and remove it from your device.

This EULA covers the app software. Our Terms of Use cover the wider service, including accounts, community features and purchases. Read both. Where the two differ about the app software itself, this EULA applies to that point.

1. Licence grant

We grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and run one copy of the Software on a device you own or control, and to use it for your own personal, non-commercial purposes, for as long as you comply with this EULA.

On Apple devices, the licence covers Apple-branded products that you own or control, and use permitted by the App Store Usage Rules, including sharing through Family Sharing or volume purchasing where Apple allows it. On Android, the licence covers devices associated with your Google account under the Google Play Terms of Service.

The Software is licensed to you. It is not sold to you. Any right not granted here stays with us.

2. Restrictions

You may not:

• Copy the Software, except for the copy your device makes when you install and run it, and a backup copy for your own use.
• Sell, rent, lease, lend, sublicense, distribute or host the Software for anyone else.
• Modify the Software, or create work derived from it.
• Reverse engineer, decompile or disassemble the Software, or try to derive its source code, except to the extent that this restriction cannot be excluded under the law that applies to you, and in the European Union except as permitted by Article 6 of Directive 2009/24/EC for interoperability.
• Remove or alter any copyright, trade mark or other notice in the Software.
• Circumvent scan limits, plan limits, paywalls, licence checks or rate limits, or run the Software through a modified or unofficial client, an emulator used to evade limits, or an automated agent.
• Use the Software, its output, or its food database to train a machine learning model, or to build a competing product.
• Extract, scrape or bulk-download content or data from the Software.
• Use the Software in a way that breaks the law, infringes someone's rights, or damages our systems or anyone else's.
• Use the Software to provide a service to third parties, including clinical, dietetic or coaching services, unless we agree in writing.

3. Ownership and intellectual property

The Software, its source and object code, its design, its user interface, our models and prompts, our content, and the NutriScan and Fizday Tech names and logos belong to us or our licensors, and are protected by copyright, trade mark and other laws.

The Software includes open-source components licensed under their own terms. You can request the list at [email protected]. Where an open-source licence conflicts with this EULA for that component, the open-source licence governs it.

Food and nutrition data comes in part from public sources, including Open Food Facts, and is used under the licences those sources apply.

You keep ownership of the content you create in the Software. Section 9 of the Terms of Use sets out the licence you give us to host and display it.

If you send us feedback or suggestions, we may use them without owing you anything and without restriction.

4. AI and voice processing

The Software uses artificial intelligence for meal recognition from photos, nutrition estimation, the in-app assistant, recipe and diet plan generation, insights and voice features. Some of this runs on our servers, and some runs with third-party AI vendors acting for us. The vendors are named in the Privacy Policy.

You are interacting with an AI system, not with a person. AI output can be wrong, incomplete or invented, including about food, nutrients and health. We do not review AI output before you see it, and no person checks it for you. Do not treat AI output as advice from a professional.

We do not use AI to make decisions about you that have legal effects or similarly significant effects.

Voice features send your recorded speech to ElevenLabs to convert speech to text and text to speech. If you would rather not have your voice processed, do not use the voice features. Every AI feature in the Software is optional, and the rest of the Software works without it.

What is sent, to whom, and on what legal basis is set out in the Privacy Policy.

5. Health data and health disclaimers

The Software is a general wellness and tracking product. It is not a medical device, it is not certified as one, and it has not been cleared or approved by the FDA, the EMA, the MHRA, the CDSCO, ANVISA or any other health authority for diagnosis, treatment or medical nutrition therapy.

Nutrition estimates from a photo can be materially wrong. Portion size is estimated. Hidden or mixed ingredients may be missed. Do not use the Software to decide whether a food is safe for an allergy or intolerance, and do not use it to manage a medical condition.

Blood glucose readings and wearable vitals in the Software, including heart rate, resting heart rate, heart rate variability, blood oxygen, respiratory rate and body temperature, are informational. The Software stores and displays what you enter or what your device reports. It measures nothing itself, infers nothing about your health, and raises no alerts based on a reading. Target ranges are general reference bands drawn from published guidance, including the American Diabetes Association and the NHS, and they are not your targets. Your clinician sets your targets.

This is the disclaimer shown inside the Software, and it applies to this EULA too:

NutriScan is not a medical device. These numbers and ranges are for your own tracking only. They are not a diagnosis and not medical advice. Talk to your doctor about your targets and before changing anything about your treatment.

Never dose insulin or any other medication from what the Software shows you. Never start, stop or change a treatment or a diet because of the Software without speaking to a qualified healthcare professional first. If you think you are having a medical emergency, call your local emergency number. The Software does not monitor you and cannot call anyone for you.

5.1 Apple Health and Health Connect

If you connect the Software to Apple Health on iOS or to Health Connect on Android, you choose which data types to share. The Software asks for your consent in the app before the first sync, and explains what each permission is used for. You can change or revoke any of it at any time in your phone's Health settings, and revoking it stops future syncs.

Data read from those platforms is used only to show your own data back to you inside the Software and to produce your own insights. We apply the following limits, which are also required by Apple's HealthKit terms and Google's Health Connect policy:

• Health platform data is never used for advertising, marketing or any similar service.
• Health platform data is never sold, rented or traded.
• Health platform data is never shared with a third party except the providers that host it for us as processors, and never for their own purposes.
• We do not store Apple Health data in iCloud.
• We use health platform data only for health, fitness and wellness features inside the Software, and for your own records.
• Wearable vitals are stored in your account as daily aggregates. Raw samples stay on your device and on the platform.
• Blood glucose readings are stored in your account as individual rows, because the feature exists to show you each reading.
• You can stop the sync at any time in your phone's Health settings, and account deletion is described in the Privacy Policy.

The Software writes blood glucose readings you log, meal nutrition, weight and water back to Apple Health and Health Connect when you allow it. Apple's and Google's own terms apply to their platforms alongside this EULA.

6. Privacy

Our Privacy Policy explains what the Software collects, why, who processes it, where it goes and what choices you have. It forms part of your agreement with us. The Cookies Policy covers the website.

7. Updates and changes to the Software

We release updates that fix problems, change behaviour and add or remove features. Store updates arrive through the App Store or Google Play and follow your device's update settings.

Parts of the Software can also be updated without a store update. We use Shorebird code push, which downloads an updated build of the app's Dart code and applies it when you next start the app. Code push does not add permissions, does not change what the Software collects, and does not bypass the store review of the native app. If you do not want code push updates, stop using the Software, because it cannot be turned off from inside the app.

An update may be needed to keep using the Software. Where an update removes a feature you paid for, section 3 of the Terms of Use applies.

This EULA covers any update, upgrade or replacement of the Software, unless that release comes with its own licence, in which case that licence governs it.

8. Subscriptions and payments

The Software is free to download. Some features need a Premium subscription. Plans are Free and Premium.

You can subscribe in the App Store, on Google Play, or on nutriscan.app, where Fizday Tech (OPC) Private Limited is the seller and Stripe processes the payment. Prices, billing periods and plan contents are shown before you confirm.

Subscriptions renew automatically until you cancel. The full auto-renewal disclosure, the cancellation steps for each purchase route, and the refund rules are in section 6 of the Terms of Use and on the Refund Policy page.

For App Store purchases, Apple handles billing and refunds under its own terms. For Google Play purchases, Google does. For nutriscan.app purchases, we do, with Stripe as our payment processor.

9. Term and termination

This EULA starts when you first install or use the Software and runs until it is terminated.

You can terminate it at any time by deleting the Software from your devices. Deleting the Software does not cancel a subscription. Cancel that as described in section 6.4 of the Terms of Use.

We may terminate this EULA if you break it in a way that is material and, where the breach can be put right, you do not put it right within a reasonable time after we ask. We may also terminate it if we are required to by law or if we stop distributing the Software in your country.

On termination, your licence ends and you must stop using the Software and remove it. Sections 2, 3, 5, 10, 11, 12, 13 and 16 survive. Refunds on termination are covered by the Refund Policy.

10. Disclaimer of warranties

To the extent permitted by the law that applies to you, the Software is provided as it is and as available, and we exclude all implied warranties, including merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the Software will be uninterrupted, error-free or free of harmful components, or that its estimates, database entries or AI output are accurate or suitable for you.

Nothing in this section removes a right you have as a consumer that cannot be excluded by law. Consumers in the European Union, the United Kingdom, India, Brazil and Australia keep their statutory guarantees about digital content, and this section does not touch them.

11. Limitation of liability

To the extent permitted by law, neither party is liable for indirect or consequential loss, or for loss of profit, revenue, business, goodwill or data, arising from this EULA or the Software. Our total liability for all claims connected with the Software in any 12-month period is limited to the greater of the amount you paid us for the Software and related subscriptions in the 12 months before the claim arose, or fifty United States dollars.

These limits do not apply to liability for death or personal injury caused by our negligence, to fraud or fraudulent misrepresentation, to gross negligence or wilful misconduct, or to anything else that cannot lawfully be excluded, including mandatory consumer rights in the European Union, the United Kingdom, India, Brazil and Australia.

We do not exclude our duty of care, and we do not ask you to accept that harm from using the Software is your own fault.

12. Indemnity

If you use the Software for business purposes and not as a consumer, you agree to cover our reasonable, documented losses, including reasonable legal fees, arising from a third-party claim caused by your breach of this EULA or your unlawful use of the Software. This does not apply to you as a consumer, and it never applies to a claim caused by our own act or omission.

13. Governing law and disputes

This EULA is governed by the laws of India, and the courts of Bengaluru, Karnataka have jurisdiction, subject to the following.

If you are a consumer in the European Union, the United Kingdom, Brazil, Australia or another country whose law gives you the right to sue where you live, you keep that right and the protection of the mandatory consumer law of your country of residence. Consumers in the European Union can also use the European Commission's online dispute resolution platform. Consumers in India keep their rights under the Consumer Protection Act 2019, and can write to [email protected] with "Grievance" in the subject line, which our designated grievance contact handles.

Arbitration is optional. We do not require you to arbitrate, and we may agree with you in writing to arbitrate a specific dispute only where arbitration is enforceable against a consumer under the law that applies to you. We do not ask you to give up the right to join a class action or a representative action.

Please write to [email protected] before starting a formal dispute.

14. Children

You must meet the minimum age for your country to use the Software: 18 in India, 16 in the European Economic Area and the United Kingdom, and 13 elsewhere. If you are 13 to 17 and the law where you live requires it, a parent or guardian must accept this EULA for you.

You tell us your age yourself. We do not run age verification. If we learn that a user is under 13, we delete the account. A parent or guardian can write to [email protected] to ask us to delete a child's account and data.

15. App Store and Google Play terms

15.1 Apple App Store

These terms apply if you obtained the Software from the Apple App Store, and they override anything inconsistent elsewhere in this EULA for that copy of the Software.

• Acknowledgement. This EULA is between you and Fizday Tech (OPC) Private Limited only. It is not with Apple. We, not Apple, are solely responsible for the Software and its content.
• Scope of licence. The licence granted in section 1 is non-transferable and limited to Apple-branded products that you own or control, and is subject to the App Store Usage Rules in the Apple Media Services Terms and Conditions.
• Maintenance and support. We are solely responsible for maintenance and support of the Software. Apple has no obligation to provide any maintenance or support for it. Contact us at [email protected].
• Warranty. To the maximum extent permitted by law, Apple has no warranty obligation for the Software. If the Software fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the Software to you, if any. Beyond that refund, Apple has no other warranty obligation whatsoever for the Software. Any other claim, loss, liability, damage, cost or expense attributable to a failure to conform to a warranty is our responsibility.
• Product claims. We, not Apple, are responsible for addressing any claim by you or a third party relating to the Software or your possession and use of it, including product liability claims, any claim that the Software fails to conform to a legal or regulatory requirement, and claims arising under consumer protection, privacy or similar legislation, including in connection with the Software's use of HealthKit.
• Intellectual property claims. If a third party claims that the Software or your possession and use of it infringes that party's intellectual property rights, we, not Apple, are solely responsible for the investigation, defence, settlement and discharge of that claim.
• Legal compliance. You confirm that you are not located in a country subject to a United States government embargo or designated as a terrorist-supporting country, and that you are not on any United States government list of prohibited or restricted parties.
• Developer name and address. Fizday Tech (OPC) Private Limited, #14, 1st Cross Road, 1st Main, 7th Block, Koramangala, Bengaluru, Karnataka 560095, India. Questions, complaints and claims: [email protected].
• Third-party terms. You must comply with applicable third-party terms when using the Software.
• Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of this EULA, and on your acceptance of it Apple has the right, and is deemed to have accepted the right, to enforce this EULA against you as a third-party beneficiary.

15.2 Google Play

These terms apply if you obtained the Software from Google Play.

• This EULA is between you and Fizday Tech (OPC) Private Limited only. Google is not a party to it, and Google is not responsible for the Software.
• Your use of Google Play is governed by the Google Play Terms of Service, which apply alongside this EULA.
• We are solely responsible for support, maintenance and any warranty for the Software. Google has no obligation to provide any of those. Contact us at [email protected].
• Refunds for Google Play purchases follow the Google Play refund policy, and then ours where Google's does not apply. See the Refund Policy.
• If the Software uses Health Connect, we use Health Connect data only as described in section 5.1, which reflects the Health Connect permissions policy.

16. Export controls and sanctions

You may not use or export the Software in breach of any applicable export control or sanctions law of India, the United States, the United Kingdom or the European Union. You confirm that you are not located in an embargoed country and are not on a restricted-party list.

17. General

• Severability. If a court finds any part of this EULA unenforceable, the rest stays in force.
• No waiver. If we do not enforce a term, we can still enforce it later.
• Assignment. You may not transfer this EULA. We may transfer it to a group company or to a buyer of our business, without reducing your rights.
• Entire agreement. This EULA, the Terms of Use, the Privacy Policy and the Refund Policy are the whole agreement between you and us about the Software, and replace earlier versions of this EULA.
• Changes. We may update this EULA. If a change is material, we tell you in the app or by email before it takes effect, and you can stop using the Software if you do not accept it. The effective date at the top shows the current version.
• Language. This EULA is written in English. Translations are for convenience, and the English governs where they differ, except where the law where you live requires otherwise.
• Third-party beneficiaries. Other than Apple under section 15.1, no one but you and us can enforce this EULA.

18. Contact

Fizday Tech (OPC) Private Limited #14, 1st Cross Road, 1st Main, 7th Block, Koramangala, Bengaluru, Karnataka 560095, India [email protected] In the app: Profile, then Contact Us

19. Acceptance

Installing or using the Software means you have read this EULA, understood it, and agreed to it, including the health disclaimers in section 5 and the liability limits in section 11. If you are under 18 and the law where you live requires it, you confirm that a parent or guardian has agreed on your behalf.

What changed on 1 October 2026

• Added Vietnamese, Italian, Russian, Swedish, Polish, Brazilian Portuguese and Japanese versions of this page. The English text still governs.

What changed on 20 September 2026

• Purchases on nutriscan.app are now sold by Fizday Tech (OPC) Private Limited and paid through Stripe. The previous merchant of record no longer applies.

What changed on 16 September 2026

• Named Fizday Tech (OPC) Private Limited and its registered office as the licensor.
• Aligned the age rule with the terms and the privacy policy: 18 in India, 16 in the EEA and UK, 13 elsewhere.
• Moved the courts from Mumbai to Bengaluru, dropped the global arbitration requirement and the class-action waiver.
• Updated the privacy and data handling sections to point to the Privacy Policy.
• Added Apple Health and Health Connect data-use limits, including that health platform data is never used for advertising, never sold and never shared for advertising.
• Added the in-app health disclaimer verbatim, and the instruction never to dose insulin or medication from the app.
• Added an AI and voice section, naming ElevenLabs and stating that AI output is not reviewed by a person.
• Added Shorebird code push to the updates section, so you know app code can change without a store update.
• Named the seller for purchases on nutriscan.app.
• Rewrote the Apple required EULA terms in full, and added the Google Play equivalents.

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Last updated: 16 September 2026