Terms of Use

Summarize with: ChatGPT Claude AI Mode Perplexity

Effective date: 16 September 2026

These Terms of Use ("Terms") are a contract between you and Fizday Tech (OPC) Private Limited. They govern your use of the NutriScan mobile apps for iOS and Android, the website at nutriscan.app, and any purchase you make through either ("the Service").

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Who we are

The Service is provided by Fizday Tech (OPC) Private Limited, a One Person Company incorporated in India (CIN U62091KA2024OPC186351, GSTIN 29AAFCF8616H1ZC). NutriScan is our product brand.

Registered office: #14, 1st Cross Road, 1st Main, 7th Block, Koramangala, Bengaluru, Karnataka 560095, India.

Contact: [email protected], or in the app under Profile, then Contact Us.

In these Terms, "we", "us" and "our" mean Fizday Tech (OPC) Private Limited.

2. Eligibility and age

You must meet the minimum age that applies where you live:

• India: 18 years.
• European Economic Area and the United Kingdom: 16 years.
• Everywhere else: 13 years. If you are 13 to 17 and the law where you live requires it, a parent or guardian must agree to these Terms on your behalf.

You tell us your age yourself. We do not run age verification, and we do not check identity documents. If we learn that an account belongs to someone under 13, we delete it. A parent or guardian can write to [email protected] to ask us to delete a child's account.

You must also have the legal capacity to enter into a contract, and you must not be barred from using the Service under any law that applies to you.

3. The service

NutriScan helps you log what you eat and see nutrition estimates for it. Depending on your plan and your device, the Service includes meal logging from a photo, barcode scanning, a food database, manual entry, a diary and reports, water and weight tracking, an AI assistant, recipe and diet plan features, community features, and syncing with Apple Health or Health Connect.

Plans are Free and Premium. Free gives you a limited number of scans and the core logging features. Premium removes those limits and adds the paid features described in the app at the time you subscribe. What each plan includes is shown in the app before you buy.

We add, change and remove features. We may stop offering a feature, change how it works, or move a feature between plans. If a change removes a material part of what you paid for, you may cancel and ask us for a proportionate refund of the unused part of your term. Nothing in this paragraph limits your statutory rights.

4. Health and safety notice

Read this section even if you read nothing else.

NutriScan is a general wellness and tracking product. It is not a medical device, and it is not regulated as one. We do not provide medical advice, diagnosis or treatment. Nothing the app shows you is a diagnosis, and nothing the app shows you is a recommendation about your treatment.

Nutrition estimates from a photo can be materially wrong. Portion size is estimated. Ingredients that are hidden, mixed or unlabelled may be missed. Do not rely on our estimates to manage a medical condition, to dose insulin or any other medication, or to decide whether a food is safe for an allergy or intolerance. If a food could harm you, check the label and ask the person who prepared it.

Blood glucose readings, heart rate, resting heart rate, heart rate variability, blood oxygen, respiratory rate, body temperature, weight, sleep and activity in the app are informational. The app stores and displays what you enter or what your phone or wearable reports. It measures nothing itself, infers nothing about your health, and sends no alerts based on a reading. Target ranges shown in the app are general reference bands drawn from published guidance, including the American Diabetes Association and the NHS. They are not your targets. Your clinician sets your targets.

Never start, stop or change any medication, insulin dose, diet or treatment because of something you saw in NutriScan. Talk to a qualified healthcare professional first. Do not delay or disregard professional medical advice because of the Service.

If you think you are having a medical emergency, stop using the app and call your local emergency number or go to the nearest emergency department. NutriScan does not monitor your data, does not detect emergencies, and cannot call anyone for you.

If you are pregnant, have diabetes, an eating disorder, kidney disease, a heart condition or any other medical condition, talk to your clinician before you use the Service to guide what you eat.

5. Accounts and security

You need an account for most features. You can sign in with email, with Google or with Apple. Keep your sign-in credentials to yourself, and tell us at [email protected] if you think someone else has access to your account.

The information you give us must be accurate. One person, one account. Do not share your account, sell it, or let anyone else use it.

You are responsible for activity under your account, except where that activity results from our own failure.

You can ask us to delete your account at any time. Deletion is described in our Privacy Policy.

6. Subscriptions, trials, billing, auto-renewal and cancellation

6.1 How you can buy

You can subscribe to Premium in two ways, and the rules differ:

• Through the Apple App Store or Google Play. Apple or Google takes the payment, holds the billing relationship and applies its own terms.
• On nutriscan.app. The seller is Fizday Tech (OPC) Private Limited. Payment is processed by Stripe, and your receipt and invoice are sent by Stripe on our behalf. Checkout asks for your name and billing address, because the payment is a cross-border purchase from an Indian company. Stripe's own privacy notice applies to the payment data.

The price, the billing period and what the plan includes are shown to you before you confirm the purchase, in your local currency where we support it. Taxes may be added at checkout depending on where you are.

6.2 Automatic renewal

Premium subscriptions renew automatically. This is the disclosure required by California's Automatic Renewal Law and equivalent rules elsewhere:

• Your subscription continues for successive periods of the same length as the term you bought, until you cancel.
• You are charged the then-current price at the start of each renewal period, using the payment method on file, unless you cancel before the renewal date.
• A free trial, if offered, converts into a paid subscription at the end of the trial unless you cancel before the trial ends. The trial length and the price after it are shown before you start the trial.
• You can cancel at any time, and cancellation takes effect at the end of the period you have already paid for.
• Cancellation steps are in section 6.4 below, and those steps are also in the confirmation email you receive after purchase.

If we increase the price of a renewal, we tell you before the renewal takes effect and give you time to cancel. Where the law requires your consent to the new price, we ask for it and do not charge you until you give it.

6.3 Renewal reminders

For web purchases, we send a receipt for every payment through Stripe, and any renewal notice the law requires. Store purchases get their reminders from Apple or Google.

6.4 How to cancel

• Bought on the App Store: open the Settings app on your iPhone or iPad, tap your name, tap Subscriptions, tap NutriScan, then tap Cancel Subscription.
• Bought on Google Play: open the Play Store app, tap your profile icon, tap Payments and subscriptions, tap Subscriptions, tap NutriScan, then tap Cancel subscription.
• Bought on nutriscan.app: open the "Manage subscription" link in the app, or the manage link in the Stripe receipt email. That link opens the billing portal where you can cancel. There is no separate account or billing page on nutriscan.app.

Deleting the app does not cancel a subscription. Deleting your account does not cancel a store subscription either, because Apple and Google hold that billing relationship. Cancel it in the store.

You keep Premium until the end of the period you paid for. We do not charge you again after that.

7. Refunds

Refunds are set out on our Refund Policy page. In short: purchases made in the App Store or on Google Play follow Apple's and Google's refund processes, and purchases made on nutriscan.app are refunded by us through Stripe. Statutory refund and withdrawal rights are described in section 21 and on the refunds page.

8. Community, sharing and rankings

Some features let you post to a community feed, share a meal, a recipe or a streak, join a challenge, or appear in a leaderboard or ranking.

Anything you post to a community surface can be seen by other users. Do not post health information you do not want other people to see. Do not post someone else's personal information.

Rankings and points are for motivation. They are not a measure of health, they carry no prize unless we say so in writing, and we may recalculate, correct or reset them. We may remove any post, hide any account from a ranking, or disqualify an entry where we reasonably believe the rules were broken.

We do not review every post before it appears. You can report a post from inside the app or at [email protected], and we act on reports within a reasonable time.

9. Your content and the licence you give us

You keep ownership of what you put into the Service: your photos, food logs, notes, recipes, uploaded documents and posts ("Your Content").

You give us a non-exclusive, worldwide, royalty-free licence to host, store, copy, transmit, reformat and display Your Content, for as long as we need to in order to run the Service for you. For content you choose to post publicly in the community, that licence also covers showing it to other users.

We use this licence to operate the Service. We do not sell Your Content. We do not use your health data for advertising. Where we would like to use Your Content for marketing, we ask you first and you can say no.

The licence ends when you delete the content or your account, except for copies we must keep for legal reasons and copies that sit in routine backups until those rotate out.

You confirm that you have the right to post what you post, and that it does not infringe anyone else's rights.

10. Acceptable use

Do not:

• Break the law, or use the Service to harm someone.
• Post content that is abusive, hateful, harassing, sexual, violent, or that promotes disordered eating, self-harm, extreme fasting, purging or unsafe weight loss.
• Impersonate anyone, or claim to be a healthcare professional when you are not.
• Present anything from NutriScan as medical advice to another person.
• Upload someone else's health information or personal data without their permission.
• Reverse engineer, decompile or disassemble the app, except where that right cannot be excluded by law.
• Scrape, crawl or bulk-extract our content or the food database, or use automated means to create accounts.
• Circumvent scan limits, plan limits, paywalls, rate limits or licence checks, or use the Service through a modified or unofficial client.
• Interfere with the Service, probe it for vulnerabilities without our written permission, or send it malware.
• Use the Service or its output to train a machine learning model, or to build a competing product.
• Resell, sublicense or commercially redistribute the Service or its content.

We may suspend or close an account that breaks these rules. Where it is reasonable to do so, we warn you first and give you a chance to put it right.

11. AI features

Parts of NutriScan use artificial intelligence. Meal recognition, nutrition estimates, the in-app assistant, recipe and diet plan generation, insights and voice features are produced by AI systems, some of which are operated by third-party vendors on our behalf.

You are interacting with an AI system, not with a person. The EU AI Act requires us to tell you this.

AI output can be wrong, incomplete, out of date or made up, including about food, nutrients and health. We do not review AI output before you see it. There is no human in the loop. Check anything that matters, and read section 4 before you act on anything the AI tells you.

We do not use AI to make decisions about you that produce legal effects or similarly significant effects.

Voice features use ElevenLabs to turn speech into text and text into speech. If you do not want your voice processed, do not use the voice features. Every AI feature is optional, and the rest of the app works without it.

What we send to AI vendors, and what they may do with it, is set out in our Privacy Policy.

12. Third-party services and health platforms

The Service works with services we do not control, including the Apple App Store, Google Play, Apple Health, Android Health Connect, Google Sign-In, Sign in with Apple, payment processors and the AI vendors named in the Privacy Policy. Their terms and privacy notices apply to your use of them, alongside these Terms.

If you connect Apple Health or Health Connect, you choose which data types to share, and you can change or withdraw that at any time in your phone's Health settings. Data we read from those platforms is used to show your data back to you and to produce your own insights inside the app. We do not use it for advertising, we do not sell it, and we do not share it with anyone except the providers that host it for us. Health platform data is not stored in iCloud by us. Apple Health data is governed by Apple's terms as well as ours, and Health Connect data by Google's.

Some features rely on your device's permissions, on your phone's operating system, or on your network. We are not responsible for a third-party service being unavailable, changing, or deciding to stop working with us.

13. Privacy

What we collect, why, who else sees it and what choices you have is set out in our Privacy Policy and Cookies Policy. Using the Service means you have read the Privacy Policy.

14. Intellectual property

The Service, including the apps, the website, our software, designs, text, graphics, logos and the NutriScan and Fizday Tech names, belongs to us or our licensors and is protected by copyright, trade mark and other laws.

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the Service for your own non-commercial use, on devices you own or control, subject to these Terms and to the EULA. The EULA governs the app software specifically. Where the EULA and these Terms differ about the app software, the EULA applies to that point.

Nothing else is granted. You may not use our name or logo without our written permission.

Nutrition data in the app comes in part from public sources, including Open Food Facts, and is used under the licences those sources apply.

If you believe something on the Service infringes your copyright, write to [email protected] with "Copyright" in the subject line, identify the work and the material, and include your contact details and a statement that you have a good-faith belief the use is unauthorised.

Feedback you send us is something we can use without owing you anything for it. Do not send us feedback you consider confidential.

15. Availability and changes

We try to keep the Service running, but we do not promise that it is always available, uninterrupted or error-free. We carry out maintenance, we depend on third parties, and things break.

We may change, suspend or discontinue any part of the Service. Where a change is material and within our control, we give you reasonable notice, unless the change is needed for security, legal compliance or to stop harm.

The app may update itself. Some updates come through the App Store or Google Play. Some parts of the app code can be updated without a store update, and section 7 of the EULA explains that.

16. Termination

You can stop using the Service at any time, cancel your subscription as described in section 6.4, and ask us to delete your account.

We may suspend or terminate your account if you break these Terms, if we are required to by law, if your account is being used to harm someone, or if we stop offering the Service in your country. Except where it would be unsafe or unlawful to do so, we tell you why and give you a chance to respond.

If we terminate your account for a reason that is not your fault, we refund the unused part of any period you have paid for.

When your account ends, your right to use the Service ends. Sections 9, 14, 17, 18, 19, 20 and 25 survive.

17. Disclaimers

To the extent permitted by the law that applies to you, the Service is provided as it is and as available, and we exclude all implied warranties, including fitness for a particular purpose, merchantability, accuracy and non-infringement.

We do not warrant that nutrition estimates, food database entries, health figures, AI output or insights are accurate, complete or suitable for you. We do not warrant that the Service will meet a health goal, produce a result, or keep you safe.

Nothing in this section excludes or limits anything that cannot be excluded or limited under the law that applies to you. In particular, consumers in the European Union, the United Kingdom, India, Brazil and Australia keep their statutory guarantees about goods and digital content, and this section does not touch them. If you are a consumer and a mandatory rule in your country conflicts with this section, that rule wins.

18. Limitation of liability

To the extent permitted by law:

• Neither party is liable for indirect or consequential loss, or for loss of profit, revenue, business, goodwill or data, arising from these Terms or the Service.
• Our total liability to you for all claims connected with the Service in any 12-month period is limited to the greater of the amount you paid us for the Service in the 12 months before the claim arose, or fifty United States dollars.

These limits do not apply to, and we do not exclude or limit:

• Liability for death or personal injury caused by our negligence.
• Liability for fraud or fraudulent misrepresentation.
• Liability for gross negligence or wilful misconduct.
• Anything else that cannot lawfully be excluded or limited, including mandatory consumer rights in the European Union, the United Kingdom, India, Brazil and Australia.

We do not exclude our duty of care, and we do not ask you to accept that harm from using the Service is your own fault.

Some jurisdictions do not allow the exclusions and limits in this section. In those places, this section applies only as far as the law allows.

19. Indemnification

If you are using the Service for business purposes and not as a consumer, you agree to cover our reasonable, documented losses, including reasonable legal fees, arising from a third-party claim that results from your breach of these Terms, your unlawful use of the Service, or content you posted.

This does not apply to you as a consumer, and it never applies to a claim caused by our own act or omission. We will tell you promptly about any claim, will not settle it without your agreement, and will let you take over the defence.

20. Governing law and disputes

These Terms are governed by the laws of India, and the courts of Bengaluru, Karnataka have jurisdiction over disputes arising from them.

That is subject to the following, which apply whatever the paragraph above says:

• If you are a consumer in the European Union, the United Kingdom, Brazil, Australia or another country whose law gives you the right to sue where you live, you keep that right, and you keep the protection of the mandatory consumer law of your country of residence.
• If you are a consumer in the European Union, you can also use the European Commission's online dispute resolution platform, and your national consumer body, to try to resolve a dispute out of court.
• If you are a consumer in India, your rights under the Consumer Protection Act 2019, including the right to go to a District, State or National Consumer Disputes Redressal Commission, are unaffected.

Before going to court, please write to [email protected]. Most problems are faster to fix that way, and we aim to reply within a few business days.

Arbitration is optional. We do not require you to arbitrate. If both of us agree in writing to arbitrate a specific dispute, we may do so, and only where arbitration is enforceable against a consumer under the law that applies to you.

We do not ask you to give up the right to join a class action or a representative action. Where the law where you live gives you that right, you keep it.

21. Consumer rights by region

Nothing in these Terms takes away a right the law gives you. These are the ones people ask about most.

European Union and European Economic Area. If you buy Premium on nutriscan.app, you have 14 days from the purchase to withdraw without giving a reason, under the Consumer Rights Directive. Premium starts as soon as you buy it. By buying, you ask us to start supplying the digital content immediately and you acknowledge that the right of withdrawal is lost once supply has begun. If you would rather keep the withdrawal right, write to [email protected] before you buy and we start supply after the 14 days. Our own 14-day first-payment refund on nutriscan.app sits alongside this and is not a substitute for it. You also keep your rights under the Digital Content Directive if the Service is not as described or not working.

United Kingdom. The Consumer Rights Act 2015 gives you the right to digital content that is of satisfactory quality, fit for purpose and as described, and to a repair, replacement or price reduction if it is not. The 14-day cancellation right under the Consumer Contracts Regulations works the same way as the EU right described above. Nothing in these Terms limits either.

India. The Consumer Protection Act 2019 and the E-Commerce Rules 2020 apply. You can complain to us first: write to [email protected] with "Grievance" in the subject line. Grievances are handled by our designated grievance contact. We acknowledge within 48 hours and resolve within one month, as the E-Commerce Rules require. If you are not satisfied, you can approach the National Consumer Helpline or the Consumer Disputes Redressal Commission for your district or state. Data protection grievances under the Digital Personal Data Protection Act 2023 use the same address, with "Grievance" in the subject line, and are covered in the Privacy Policy.

Brazil. The Consumer Defence Code (Law 8.078/1990) applies. Article 49 gives you 7 days from the purchase to cancel a contract made outside a shop and get your money back. Your rights to information, to fair terms and to redress under the Code are unaffected by these Terms, and any term of these Terms that conflicts with the Code does not apply to you.

Australia. Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss. Nothing in sections 17, 18 or 19 limits that.

California. The automatic renewal disclosures in section 6.2 and the cancellation steps in section 6.4 are provided under California Business and Professions Code sections 17601 and following. California residents also have privacy rights described in the Privacy Policy, including the right to opt out of the sharing of limited identifiers for advertising measurement.

22. Export controls and sanctions

You may not use the Service if you are located in a country subject to a trade embargo by India, the United States, the United Kingdom or the European Union, or if you are on a restricted-party or sanctions list maintained by any of them. By using the Service you confirm that neither is the case. You may not export or re-export the app in breach of any applicable export control law.

23. Changes to these terms

We may change these Terms. If a change is material, we tell you before it takes effect, by email or in the app, and we give you at least 14 days' notice unless the change is needed sooner for legal or security reasons. If you keep using the Service after the change takes effect, you accept it. If you do not accept it, stop using the Service, cancel your subscription, and write to us about the unused part of any term you paid for.

The effective date at the top of this page shows the current version.

24. Notices

Notices to us go to [email protected], or by post to the registered office in section 1. Notices to you go to the email address on your account, or appear in the app. An emailed notice counts as delivered on the day it is sent.

For copyright notices, see section 14. For grievances in India, see section 21.

25. General

• Severability. If a court finds any part of these Terms unenforceable, the rest stays in force, and that part applies as far as it lawfully can.
• No waiver. If we do not enforce a term, we can still enforce it later.
• Assignment. You may not transfer your rights under these Terms. We may transfer ours to a group company or to a buyer of our business, and we tell you if we do. Your rights are not reduced by the transfer.
• No third-party rights. No one other than you and us can enforce these Terms, except Apple and Google as described in the EULA.
• Entire agreement. These Terms, the EULA, the Privacy Policy and the Refund Policy are the whole agreement between you and us about the Service, and replace earlier versions.
• Force majeure. Neither of us is liable for a failure caused by something outside reasonable control, such as a network outage, a natural event, a strike or an act of government. This does not affect your right to a refund for a service you did not receive.
• Language. These Terms are written in English. Translations are provided for convenience. If a translation and the English differ, the English governs, except where the law where you live requires otherwise.
• Headings. Headings are for navigation and do not affect meaning.

Terms of Use in other languages

• 🇺🇸 English (Current): Privacy Policy | Terms of Use
• 🇮🇳 हिन्दी (Hindi): गोपनीयता नीति | उपयोग की शर्तें
• 🇪🇸 Español (Spanish): Política de Privacidad | Términos de Uso
• 🇫🇷 Français (French): Politique de Confidentialité | Conditions d'Utilisation
• 🇩🇪 Deutsch (German): Datenschutzerklärung | Nutzungsbedingungen
• 🇻🇳 Tiếng Việt (Vietnamese): Chính sách quyền riêng tư | Điều khoản sử dụng
• 🇮🇹 Italiano (Italian): Informativa sulla privacy | Termini di utilizzo
• 🇷🇺 Русский (Russian): Политика конфиденциальности | Условия использования
• 🇸🇪 Svenska (Swedish): Integritetspolicy | Användarvillkor
• 🇵🇱 Polski (Polish): Polityka prywatności | Warunki korzystania
• 🇧🇷 Português (Brasil) (Brazilian Portuguese): Política de Privacidade | Termos de Uso
• 🇯🇵 日本語 (Japanese): プライバシーポリシー | 利用規約

Translations are updated after this English page. Where they differ, this page governs.

What changed on 1 October 2026

• Added Vietnamese, Italian, Russian, Swedish, Polish, Brazilian Portuguese and Japanese versions of this page. The English text still governs.

What changed on 20 September 2026

• Purchases on nutriscan.app are now sold by Fizday Tech (OPC) Private Limited and paid through Stripe. Receipts come from Stripe on our behalf, and refunds for web purchases are issued by us. The previous merchant of record no longer applies.

What changed on 16 September 2026

• Named Fizday Tech (OPC) Private Limited, its registered office and its company numbers as the provider of the Service.
• Removed the discontinued Track plan. Plans are Free and Premium.
• Moved the governing-law courts from Mumbai to Bengaluru, where the company is registered.
• Dropped the global arbitration requirement and the class-action waiver. Arbitration is now optional and only where it is enforceable.
• Set one age rule across the terms, the EULA and the privacy policy, and said plainly that we do not verify age.
• Updated the AI and safety sections to describe the features the Service offers today.
• Added a health and safety section covering blood glucose and wearable vitals, with the instruction never to dose insulin or medication from the app.
• Added a section on AI features, including that you are interacting with AI, that output is not reviewed by a person, and that voice features use ElevenLabs.
• Added a section on Apple Health and Health Connect, stating that health platform data is never used for advertising, sold or shared for advertising.
• Rewrote subscriptions with the auto-renewal disclosure California requires, and with the exact cancellation path for the App Store, Google Play and nutriscan.app.
• Added a consumer rights section for the EU, UK, India, Brazil, Australia and California.
• Replaced the blanket liability disclaimers with limits that carve out death, personal injury, fraud and anything that cannot be excluded.
• Updated the accuracy wording in the health and safety notice.

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Last updated: 16 September 2026