How to Cancel Foodvisor Premium (2026 Step-by-Step Guide) โ
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TL;DR
Cancel through the platform where you bought Foodvisor (App Store, Google Play, or foodvisor.io). Deleting the app does NOT cancel billing. You keep Premium access until the current period ends. EU users get a 14-day withdrawal right for a full refund.
Foodvisor is a popular AI-powered nutrition app with a 4.6/5 rating on the App Store and 4.7/5 on Google Play. But popularity does not make cancelling easy. The app has 3 separate payment platforms, which means 3 different cancel paths. Pick the wrong one and your subscription keeps running.
As a NutriScan nutritionist, I have seen people reach out confused about why they are still being charged after removing the app. A 2024 study on mHealth app barriers found that usability problems and unclear processes remain top frustrations for health app users. Subscription cancellation is no exception, and Foodvisor's 3-platform setup makes it worse.
This guide walks you through every cancel path Foodvisor offers, plus the refund options most users miss.
Trying to cancel Foodvisor without knowing your purchase platform? We have all been there.
IMPORTANT
Your Foodvisor cancellation plan at a glance.
A quick roadmap so you can cancel without surprise charges.
โฑ๏ธ Progress 0/4 โข ~0 minutes in โข Keep going
โณ Step 1: Find your purchase platform
โณ Step 2: Follow the cancel steps for your platform
โณ Step 3: Handle refund if needed
๐ The refund path that most Foodvisor users never discover (revealed near the end)
Step 1: Find Where You Purchased ๐ โ
This is the most important step. Foodvisor has three possible purchase channels, and you must cancel through the same one you used to subscribe.
Check your bank or credit card statement. Here is how each transaction appears:
| Purchase Channel | Statement Description |
|---|---|
| Apple App Store | APPLE.COM/BILL or ITUNES.COM/BILL |
| Google Play | GOOGLE*FOODVISOR |
| Foodvisor Website (Stripe) | FOODVISOR |
CHECK YOUR STATEMENT FIRST
If you signed up through an Instagram ad or email link, your payment likely went through Stripe on the Foodvisor website, not Apple or Google. This is the most common source of confusion.
Key rule: Foodvisor cannot cancel Apple or Google Play purchases on your behalf. You must go through the platform where you bought it.
Foodvisor Premium Pricing Quick Reference ๐ฐ โ
Before you cancel, here is what you are currently paying (see our full Foodvisor pricing breakdown for details):
| Plan | Price | Per Month |
|---|---|---|
| Monthly | $14.99/mo | $14.99 |
| Annual | $83.99/yr | ~$6.99 |
The App Store also shows several other IAP tiers ranging from $23.99 to $89.99, which may appear during promotions or A/B pricing tests.
Figure 1: Foodvisor's monthly cost compared to other popular nutrition apps. Annual plans offer significant savings across all apps.
Step 2: Cancel on iPhone (Apple App Store) ๐ฑ โ
If your bank statement shows APPLE.COM/BILL, Apple handles your billing. Foodvisor cannot cancel it for you.
Follow these steps carefully to ensure your Foodvisor subscription is fully canceled.
Steps:
- Open Settings on your iPhone or iPad.
- Tap your name at the top of the screen (your Apple ID).
- Tap Subscriptions.
- Find Foodvisor in the list and tap it.
- Tap Cancel Subscription.
- Tap Confirm in the pop-up.
If you do not see Foodvisor in your Apple subscriptions list, your subscription was not purchased through Apple. Check Google Play or the Foodvisor website instead.
ON iPAD OR MAC
On iPad, go to Settings > your name > Subscriptions. On Mac, open the App Store, click your name in the bottom left, then click Account Settings > Subscriptions > Manage. For the full walkthrough, see the official Apple guide.
Step 3: Cancel on Android (Google Play) ๐ค โ
If your bank statement shows GOOGLE*FOODVISOR, Google handles your billing.
Steps:
- Open the Google Play Store app.
- Tap your profile icon (top right).
- Tap Payments & subscriptions.
- Tap Subscriptions.
- Find Foodvisor and tap it.
- Tap Cancel subscription.
- Follow the on-screen prompts to confirm.
You can also cancel through play.google.com/store/account/subscriptions on a web browser.
MULTIPLE GOOGLE ACCOUNTS
If you have multiple Google accounts on your phone, make sure you are signed into the same one that made the purchase. This is the most common reason the subscription does not appear in the list.
IMPORTANT
Checkpoint: here's where you are right now.
Quick status update so you always know the next best move.
โฑ๏ธ Progress 1/4 โข ~1 minute in โข Keep going
โ Step 1: Find your purchase platform (done)
๐ Step 2: Follow the cancel steps (you're here)
โณ Step 3: Handle refund if needed
๐งฉ The hidden refund path (coming soon)
Step 4: Cancel on the Website (Stripe) ๐ป โ
If your bank statement shows FOODVISOR as the merchant, you subscribed through the Foodvisor website. This is common if you signed up via an Instagram ad or email link.
Steps:
- Go to foodvisor.io and log in.
- Click your email address in the upper right corner.
- Click Manage my account.
- Find the Subscription Status box.
- Click Manage next to it.
- Click Disable Auto Renew.
If you have trouble, email [email protected] for help.
DO NOT CONFUSE DELETING WITH CANCELLING
Foodvisor's help center explicitly states: "Deleting your account in Foodvisor settings does not automatically cancel your trial or Premium subscription" (Foodvisor Help Center). You must cancel through the purchase platform.
IMPORTANT
Checkpoint: midway progress update.
You're halfway - the refund details are next.
โฑ๏ธ Progress 2/4 โข ~2 minutes in โข Keep going
โ Step 1: Find your purchase platform (done)
โ Step 2: Follow the cancel steps (done)
๐ Step 3: Handle refund if needed (current)
๐งฉ The hidden refund path (next)
Real-World Cancellation Stories ๐ โ
The accidental website subscriber. Sarah downloaded Foodvisor from the App Store but signed up for Premium through a link in an Instagram ad. Her subscription was processed by Stripe, not Apple. When she went to Settings on her iPhone and looked under Subscriptions, Foodvisor was not listed. She assumed she had already cancelled until the next charge hit her credit card.
The delete-and-forget trap. Mark deleted Foodvisor from his Android phone thinking that would end his subscription. Three months later, he noticed recurring $14.99 charges from Google Play. He had to cancel through Google Play and then request a refund for the months he did not use.
The EU withdrawal window. Emma in France signed up for Foodvisor Premium but changed her mind 5 days later. Because Foodvisor is a French company (FOODVISOR SAS, registered in Paris), EU consumer protection law gave her a 14-day withdrawal right. She sent an email to [email protected] and received a full refund within 14 days (Foodvisor Terms of Service).
Step 5: How to Get a Refund ๐ธ โ
Refund options depend entirely on where you purchased:
Apple App Store Refund โ
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID.
- Find the Foodvisor charge and tap Report a Problem.
- Select Request a refund and explain your reason.
- Apple typically responds within 48 hours.
Google Play Refund โ
- Open Google Play > tap your profile > Payments & subscriptions > Budget & history.
- Find the Foodvisor transaction and tap Report a problem.
- Google has a 48-hour window for automatic refunds on most subscriptions.
- After 48 hours, the refund request goes to Foodvisor directly.
Website (Stripe) Refund โ
- Email [email protected] with your User ID, receipt, and reason for requesting a refund.
- Foodvisor's terms state: "In the event of early termination of the Subscription before its expiry date, no refund will be issued" except for the withdrawal right and the Satisfied or Refunded guarantee.
- EU users have a 14-day withdrawal right from the date of purchase.
IMPORTANT
Checkpoint: final stretch before the reveal.
One last nudge - the reveal is next.
โฑ๏ธ Progress 3/4 โข ~3 minutes in โข Keep going
โ Step 1: Find your purchase platform (done)
โ Step 2: Follow the cancel steps (done)
โ Step 3: Handle refund if needed (done)
โจ The hidden refund path (about to reveal)
The Satisfied or Refunded Guarantee ๐ฏ โ
This is the refund path most Foodvisor users never discover. You can get a full refund if ALL of these conditions are met:
- You completed all classes up to Level 4 in the Coach section
- You experienced no measurable weight loss since starting Premium
- You request the refund within 30 days of your Premium start date
Send your request to [email protected]. If conditions are met, Foodvisor will refund you within 14 days (Foodvisor Terms of Service).
STRICT CONDITIONS
The Satisfied or Refunded guarantee sounds generous, but the conditions are strict. You must have completed all coaching classes to Level 4 AND show no weight loss AND request within 30 days. Most users will not meet all three requirements.
Common Mistakes When Cancelling Foodvisor โ ๏ธ โ
These are the mistakes that lead to unexpected charges:
Deleting the app instead of cancelling. Removing the app from your phone does nothing to your subscription billing. Foodvisor warns about this directly in their help center.
Cancelling on the wrong platform. If you subscribed through an Instagram ad, your payment went through Stripe, not Apple or Google. Checking Apple Settings and not finding Foodvisor does not mean you are unsubscribed.
Assuming account deletion cancels billing. Deleting your Foodvisor account removes your data but does not stop the subscription. You must cancel separately through the purchase platform.
Missing the 24-hour window. Both Apple and Google require cancellation at least 24 hours before the next renewal date.
Not checking for multiple subscriptions. Some users accidentally subscribe through both the App Store and the website. Check all three platforms to make sure you do not have duplicate subscriptions.
Competitor Comparison: Cancel Policies ๐ โ
| App | Cancel Paths | Free Trial | Refund Window | Unique Policy |
|---|---|---|---|---|
| Foodvisor | Apple, Google, Website | No (free version instead) | 14 days (EU withdrawal) | Satisfied or Refunded (30 days) |
| MyFitnessPal | Apple, Google, Web | 30-day trial | Platform-dependent | FSA/HSA eligible |
| Lose It | Apple, Google, Web | 7-day trial | Platform-dependent | Lifetime plan available |
| YAZIO | Apple, Google, Web | 7-day trial (web only) | 14 days (EU) | Student discount |
| Lifesum | Apple, Google, Web, Paddle, Galaxy | No trial | 14 days (EU) | 5 cancel paths |
| NutriScan | Apple, Google | 7-day trial | Platform-dependent | Refer and Earn free Premium |
Foodvisor's 3 cancel paths are standard for the industry. What sets it apart is the Satisfied or Refunded guarantee, which is rare among nutrition apps.
What You Keep After Cancelling ๐ โ
When you cancel Foodvisor Premium:
- You keep: All Premium features until the end of your current billing period. Your food logs, profile data, and history are retained.
- You lose: 500+ daily coaching lessons, full recipe access, custom macronutrient ratios, detailed food breakdowns, and meal summaries with personalized advice.
- Data retention: Foodvisor stores personal data for up to 3 years after your last activity, per their privacy policy.
There is no reason to wait until the last day to cancel. Cancel now and keep using Premium until it runs out.
Why Users Cancel Nutrition Apps ๐ฌ โ
A 2022 literature review on mHealth engagement found that participant retention is one of the biggest challenges in the mobile health industry. Many users download health apps with good intentions but disengage within the first few weeks.
A 2025 study on factors driving mHealth app use found that "unobtrusiveness," how well an app fits into daily life without being annoying, had the strongest positive correlation with intention to keep using the app. If Foodvisor's color-coded food judgments (red, orange, yellow, green with emoji faces) feel intrusive, that may explain why you are ready to cancel.
A certified nutrition coach at Garage Gym Reviews tested Foodvisor and rated it 3.71 out of 5, noting that while the interface is "fun, warm, and welcoming," the color-coded system can be psychologically harmful for users with disordered eating history (Garage Gym Reviews).
The bottom line: cancelling one nutrition app does not mean giving up on tracking. It often means finding a better fit. If you want to understand how different diet plans work with tracking apps, that is a great place to start.
That feeling when you finally cancel the subscription you have been meaning to deal with for months.
Looking for a Better Fit? ๐ โ
If you are leaving Foodvisor because of the rigid food scoring, limited customization, or confusing subscription management, NutriScan might be worth trying.
NutriScan offers:
- AI-powered food scanning with photo recognition and detailed meal analysis
- 7-day free trial so you can test everything before paying
- Simple cancellation through Apple or Google Play only (no third platform confusion)
- Personalized macro calculator tailored to your goals
- Refer and Earn free Premium by inviting friends
NutriScan's clean home screen shows your daily calories, protein, carbs, and fat at a glance. Path: Home
IMPORTANT
Recap: everything you completed this round.
You finished the run - save this for next time.
โฑ๏ธ Progress 4/4 โข ~4 minutes in โข Nicely done
โ Step 1: Find your purchase platform (done)
โ Step 2: Follow the cancel steps (done)
โ Step 3: Handle refund if needed (done)
โ The Satisfied or Refunded guarantee: complete all coaching to Level 4, show no weight loss, and request within 30 days for a full refund (revealed)
Conclusion โ
Cancelling Foodvisor Premium is straightforward once you know which platform processed your payment. Check your bank statement, identify the charge source (Apple, Google, or Foodvisor/Stripe), and follow the matching steps above.
If you are in the EU, you have a 14-day withdrawal right for a no-questions-asked refund. And if you completed the coaching program without results, the Satisfied or Refunded guarantee is worth exploring.
Remember: deleting the app does not cancel your subscription. Always cancel through the purchase platform, and screenshot your confirmation for your records.
FAQ โ
Does deleting the Foodvisor app cancel my subscription? โ
No. Foodvisor's help center explicitly states that "deleting your account in Foodvisor settings does not automatically cancel your trial or Premium subscription." You must cancel through the platform you used to subscribe: Apple Settings, Google Play, or the Foodvisor website.
How do I know if I subscribed through Apple, Google, or the website? โ
Check your bank or credit card statement. Apple charges appear as "APPLE.COM/BILL." Google charges appear as "GOOGLE*FOODVISOR" or similar. Website (Stripe) charges appear directly as "FOODVISOR." You can also check your Apple or Google subscription settings. If Foodvisor is not listed, your subscription is on the website.
Can I get a refund after cancelling Foodvisor? โ
It depends on your situation. EU users have a 14-day withdrawal right from purchase. Apple and Google have their own refund processes (reportaproblem.apple.com for Apple). Foodvisor also offers a Satisfied or Refunded guarantee if you completed all coaching classes to Level 4, experienced no weight loss, and request within 30 days.
What happens to my data after I cancel Foodvisor Premium? โ
You keep access to Premium features until the end of your current billing period. After that, your account reverts to the free version. Your food logs and profile data are retained. Foodvisor stores personal data for up to 3 years after your last activity, per their privacy policy.
How much does Foodvisor Premium cost? โ
Foodvisor Premium costs $14.99 per month or $83.99 per year (about $6.99 per month). The App Store listing also shows promotional tiers ranging from $23.99 to $89.99. Pricing may vary by region. See our full Foodvisor pricing guide for a detailed breakdown.
Is there a free version of Foodvisor? โ
Yes. Foodvisor offers a free version with basic features including barcode scanning, manual food logging, goal setting, and a limited selection of recipes. Premium adds 500+ daily coaching lessons, full recipe access, custom macronutrient ratios, detailed food breakdowns, and meal summaries with personalized advice.
How do I contact Foodvisor support? โ
Email [email protected]. You can also reach them by mail at: Customer Service FOODVISOR, 21 rue du Faubourg Saint-Antoine, 75011 Paris, France. For EU disputes, Foodvisor uses the CM2C consumer mediation service.