Is Found Free? Found Health Cost, Insurance and Refunds
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Claude 
AI Mode 
Perplexity 
Found is not free. Its pricing page, which I read on November 6, 2026, lists "cash plans from $149/mo, insurance plans from $79/mo, billed per 28-day cycle." Those are the lowest prices, and they apply only to a 12-month plan paid up front. Monthly plans start at $199 with insurance or $269 cash. When I first read the same page on October 21, 2026, the floor was $99 with insurance and $169 cash, so Found cut prices within the last few weeks. The compounded GLP-1 drug is inside those prices. Branded drugs such as Wegovy and Zepbound, lab work and visit copays are not.
I work on the NutriScan team, which makes a food tracking app, so read this as an outsider's summary of Found's public pages. I did not sign up. Each fact links to its page so you can check whether it has changed.
Prices and policies reflect Found's website on November 6, 2026. Found serves members in the United States and its offer terms apply to people who joined on or after August 28, 2025; earlier members keep their original terms. Plans, fees and drug prices change, and nothing here is medical advice. Talk to a clinician about whether a GLP-1 drug is right for you.
IMPORTANT
Found pricing at a glance (November 2026)
- Compounded semaglutide: $79 to $269 per 28-day cycle depending on plan length and insurance (store page).
- Compounded tirzepatide: $149 to $339 per 28-day cycle (store page).
- Branded GLP-1 plan: $49 to $149 per cycle for the membership, with Wegovy, Zepbound or Ozempic billed separately (offer terms).
- Insurance: covers clinical visits at a typical copay of about $30; the subscription fee is never covered (billing consent).
- HSA and FSA: the tirzepatide store page lists "HSA/FSA eligibility," but the terms say subscription fees are generally not a covered benefit (terms and conditions).
- Refunds: full refund within 3 days of purchase or before your first consultation; renewals, drugs, labs and copays are not refundable (offer terms).
- App Store rating: 4.7 from 8,869 ratings, but the 50 most recent written reviews average 1.5 stars (App Store).
IMPORTANT
Your Found price check at a glance.
⏱️ Progress 0/4 • ~0 minutes in • Keep going
⏳ Step 1: What each plan costs
⏳ Step 2: What insurance and HSA cover
⏳ Step 3: What a year costs and what comes back
🔍 The 5-step check to run before checkout (revealed near the end)
Is Found free? The quick answer
No. Found is a paid telehealth membership that combines a clinician, 1:1 coaching, an app and, on some plans, the medication itself. I found no free tier, no free consultation and no trial on any page I read.
Three choices set your price, and each moves the total by hundreds of dollars a year:
- Which drug. Compounded semaglutide or tirzepatide is included in the plan price. A branded drug is billed on top.
- Cash or insurance. The insurance price is lower, but it comes with video visits that each carry a copay.
- Plan length. A 12-month plan costs far less per cycle than a 1-month plan, and you pay for it up front.
Three choices (drug, insurance and plan length) decide most of what you pay Found in a year.
What Found costs, plan by plan
Found's store pages for compounded semaglutide and compounded tirzepatide, read November 6, 2026, list the current rates. Each price is per 28-day billing cycle, which Found calls a month, and "covers your clinical care, your medication, and your membership."
Compounded semaglutide (medication included)
| Plan term | With insurance | Cash pay |
|---|---|---|
| 1 month | $199 | $269 |
| 3 months | $119 | $199 |
| 6 months | $99 | $179 |
| 12 months | $79 | $149 |
Compounded tirzepatide (medication included)
| Plan term | With insurance | Cash pay |
|---|---|---|
| 1 month | $289 | $339 |
| 3 months | $199 | $269 |
| 6 months | $179 | $249 |
| 12 months | $149 | $199 |
Figure 1: Plan length moves the price more than the drug does. Cash tirzepatide drops from $339 on a 1-month plan to $199 on a 12-month plan.
Found's offer terms, last updated August 26, 2025, still carry the older and higher compounded tables ($99 to $289 for semaglutide, $179 to $359 for tirzepatide). I treat the store pages as current because the pricing page matches them. If your checkout shows a different number, the checkout wins. The offer terms are the only page that publishes the third table:
Branded GLP-1 plan or generic non-GLP-1 plan (drug not included on the branded plan)
| Plan term | With insurance | Cash pay |
|---|---|---|
| 1 month | $89 | $149 |
| 3 months | $79 | $139 |
| 6 months | $69 | $129 |
| 12 months | $49 | $99 |
The generic plan includes certain oral non-GLP-1 drugs. The branded plan covers the prescription and membership only, so it looks cheap until you add the drug.
Two price lists on one site
Found's store pages and its offer terms publish different compounded prices on the same day. The store pages are lower and match the pricing page headline, so this post uses them. Screenshot the checkout screen before you pay so you have the price you agreed to.
On 1-month plans the store pages add a first-month discount: compounded semaglutide is $79 for the first month with insurance or $149 cash, and compounded tirzepatide is $149 with insurance or $199 cash, before the plan returns to the full rate. The pricing page also advertises "up to $100 off your membership plan today," valid once per account.
The terms list a 12-month plan as 48 weeks, which points to 12 charges. A 1-month plan billed every 28 days charges you 13 times a calendar year, by my reading.
What the price includes, and what it does not
Every plan lists a metabolic health assessment, access to weight loss providers, 1:1 health coaching, app tools, a member community and, per the pricing page, Aimee, an AI concierge. On compounded and generic plans the medication is in the price.
Four things are outside it:
- Branded drugs. The offer terms say branded GLP-1 medications "are not included in plan price."
- Labs "where applicable." The terms say labs are not included. Lab kits are not refundable once shipped.
- Visit copays on the insurance track. The store pages say "a synchronous video visit is required on this track and is billed through your insurance at your visit copay, typically around $30."
- Missed visits. The payment and billing consent, updated July 1, 2026, sets a $30 no-show fee for a consultation you miss or cancel with under 24 hours notice.
Prescribing is never promised: the pricing page says "prescriptions are up to medical provider's discretion."
Compounded versus branded GLP-1s
Found's compounded semaglutide and compounded tirzepatide pages say the drugs come from 503A-licensed U.S. compounding pharmacies, shipped to your door, and are third-party tested for potency, purity and sterility. The same pages carry this warning: "Compounded GLP-1s are not FDA-approved or evaluated for safety or efficacy." Found charges one flat price at every dose.
Compounded is not the same as branded
Compounded semaglutide and tirzepatide are not FDA-approved, and none of the trials in the research section below tested a compounded product. Ask your clinician which pharmacy fills your prescription and what dose you will get.
Branded drugs have an FDA-approved label and trial data behind them. The prices on its pages do not agree with each other, so I list both. The medication-page figures are from my October 21, 2026 read:
| Drug | Plan-page price | Medication-page price |
|---|---|---|
| Wegovy | "from $650/mo+" | $149 to $349 a month by dose |
| Zepbound | "from $650/mo+" | $299 to $449 a month by dose |
| Ozempic | $1,100 a month | not listed |
| Mounjaro | about $1,100 a month | not listed |
The lower figures are on the Wegovy and Zepbound pages, which point to direct-pay pharmacies. Found does not explain the gap, so ask your clinician which price applies before you choose the branded plan.
IMPORTANT
Checkpoint: you know the plan prices.
⏱️ Progress 1/4 • ~3 minutes in • Keep going
✅ Step 1: What each plan costs
👉 Step 2: What insurance and HSA cover
⏳ Step 3: What a year costs and what comes back
🧩 The 5-step check (coming soon)
Insurance, Medicare and employer coverage
The subscription fee is never covered. Section 5 of the billing consent says "any Found subscription fee is not a covered benefit under any health insurance plan." You are "financially responsible for the subscription fee in whole."
Compounded drugs are not covered. Section 6 of the same document says compounded GLP-1 charges are non-covered services, and that you agree not to submit a claim for them.
Clinical visits can be covered. Found's insurance page says its in-network clinicians reach "1 in 3 Americans," that copays can be "as low as $0" and that you can "save up to 50% on your plan with insurance." The footnote adds that "in-network insurance coverage details, pricing and terms vary." The home page says most members pay under $30 a visit. In practice the "insurance price" is a lower membership rate because Found bills your insurer for the visit.
On the insurance track, each video visit is billed to your plan at your copay, on top of the membership.
Branded drugs may be covered, or not. Found offers insurance navigation, but many plans exclude weight loss drugs.
Medicare and other government plans. The offer terms say the insurance prices are "not available to individuals with government insurance plans (e.g. Medicare, Medicaid, TriCare, MediCal, or similar)." The home page also advertises a Medicare GLP-1 Bridge Program for eligible Part D members aged 65 to 75, with branded drugs from $50 a month. That covers the drug copay, and I found no membership price under it.
Before you pay, check that Found is in-network in your state and how many video visits the insurance track requires.
HSA and FSA
Found's pages point in two directions. The compounded tirzepatide store page lists "HSA/FSA eligibility" next to free shipping, with no detail on what qualifies. The terms and conditions, last updated November 13, 2024, say the opposite in general terms: "Subscription fees, including membership enrollment fees, are not a covered benefit under most health insurance plans or other third party payment plans such as a Health Savings Account or Flexible Spending Account."
My reading is that the medication part of a plan may qualify while the membership fee may not, but Found does not say that. Your plan administrator decides what qualifies on your account, so ask before you pay, and keep the receipt.
IMPORTANT
Checkpoint: halfway there.
⏱️ Progress 2/4 • ~6 minutes in • Keep going
✅ Step 1: What each plan costs
✅ Step 2: What insurance and HSA cover
👉 Step 3: What a year costs and what comes back
⏳ The 5-step check (next)
What a year of Found costs
This is my arithmetic from the store pages, offer terms and medication pages, with the assumption stated. It is not a Found quote. I multiply each listed rate by 12 billing cycles and leave out labs, shipping and any dose-specific price you are quoted at checkout.
| Scenario | Plan fee, 12 cycles | Drug | Year total |
|---|---|---|---|
| Compounded semaglutide, insurance, 12-month plan | $948 | included | $948 plus visit copays |
| Compounded semaglutide, cash, 12-month plan | $1,788 | included | $1,788 |
| Compounded tirzepatide, insurance, 12-month plan | $1,788 | included | $1,788 plus visit copays |
| Compounded tirzepatide, cash, 12-month plan | $2,388 | included | $2,388 |
| Compounded tirzepatide, cash, 1-month plan | $3,928 | included | $3,928 |
| Branded plan, cash, 12-month plan, Wegovy at $349 | $1,188 | $4,188 | $5,376 |
| Branded plan, cash, 12-month plan, Zepbound at $449 | $1,188 | $5,388 | $6,576 |
The 1-month tirzepatide row is $199 for the first month and $339 for the other eleven. Visit copays add roughly $30 each, so six video visits in a year would add about $180. Found does not publish the number of required visits, so that count is a guess.
Plan length matters as much as the drug: the same cash tirzepatide costs $2,388 on a 12-month plan and $3,928 month to month. The branded route costs roughly two to three times the compounded route in cash, and the drug is nearly all of that gap. A long prepaid plan only saves money if you stay, and the refund rules below show how little comes back.
Working out a year of 28-day cycles, copays and drug prices by hand.
Cancellation, refunds and billing
The refund policy, part of the offer terms updated August 26, 2025, is short. Here is what it says.
- Full refund of the membership fee if you cancel within 3 days of your original purchase, or before you complete your first medical consultation. After either event the fee is non-refundable "regardless of whether you've accessed or used the Platform."
- Medication and lab kits: non-refundable and non-returnable once dispensed or shipped, even if unused.
- Copays and patient responsibility: non-refundable, because they come from your insurer and are not part of the subscription.
- Medical disqualification: if a clinician finds you disqualified from all treatment options, you get a full refund. If you are only disqualified from one drug but eligible for another, you do not.
- Renewals: "Renewal payments are non-refundable." Found recommends canceling or pausing at least 48 hours before your renewal date.
- Chargebacks: starting one "may impact your eligibility to continue receiving services."
The refund window closes after 3 days or your first consultation, whichever comes first.
On canceling, the terms and conditions say you can cancel at any time by emailing support or in the app through the "Cancel Membership" link in Account Details, and that cancellation takes effect within 24 hours. Your access to providers and prescription medication stops on the cancellation date, so plan your last refill. If you cancel near the end of a billing period and are charged for the next one, the terms tell you to contact support to have the charge reversed. If you leave and come back, you pay the rates in effect at re-enrollment.
I found no cancellation fee in the current terms. Reviews from 2023 mention one, but they predate the August 2025 terms. I could not confirm whether leaving a prepaid 12-month plan early returns unused months, and the refund policy suggests it does not.
What the research says
The drugs have strong trial support. Every trial below tested a branded drug, not a compounded one, and none tested Found.
- Semaglutide. In STEP 1, 1,961 adults without diabetes got semaglutide 2.4 mg or placebo, plus lifestyle intervention, for 68 weeks. Mean weight change was -14.9% against -2.4%, and 69.1% on the drug lost 10% or more against 12.0% (Wilding et al., 2021). Novo Nordisk funded the trial.
- Tirzepatide. In SURMOUNT-1, 2,539 adults got tirzepatide or placebo for 72 weeks. Mean weight change at the 15 mg dose was -20.9% against -3.1% on placebo (Jastreboff et al., 2022).
- Drug plus behavioral therapy. In STEP 3, 611 adults got semaglutide or placebo with intensive behavioral therapy over 68 weeks. Weight fell 16.0% against 5.7%, and 75.3% lost 10% or more against 27.0% (Wadden et al., 2021).
- After stopping. In the STEP 1 extension, 327 participants were analyzed after treatment stopped. They regained 11.6 percentage points of the lost weight by the end of follow-up (Wilding et al., 2022). A prepaid year can end before your weight settles.
On Found's own results, the pricing page says members lost an average of 12% of body weight in one year, based on 1,773 users who reported their weight at least weekly for a year. That is self-reported data from members who kept logging. I found no peer-reviewed paper on Found in PubMed, so I treat it as a company figure.
What members say in App Store and Google Play reviews
On November 6, 2026, the App Store listing showed "Found - Weight Care" from Found Health, Inc., version 4.2.0, a price of free, and 4.7 stars from 8,869 ratings. The Google Play listing showed about 4.3 stars and 1.6K reviews. The app is free to download.
The App Store reviews feed returned 100 written reviews. The 50 most recent run from November 2024 to September 1, 2026. They average 1.5 stars: 42 are one-star and 6 are five-star. Written reviews skew toward complaints, which is how 4.7 across all ratings and 1.5 across recent written reviews can both be true. The themes repeat:
- The membership does not cover care. Several reviewers say the monthly fee felt like "access to the app" and that doctor visits, refills and medication cost extra. One mentions a $150 consultation, others a $35 web appointment and a $30 no-show charge. This lines up with the copay and no-show terms above.
- Charges after canceling or going inactive. Several say they were billed after canceling, or after a month with no medication. I cannot verify any account.
- Support and delays. Reviewers report slow, bot-first support with no phone line, and prescriptions that arrived late or not at all.
- Insurance. One reviewer says Found stopped accepting their plan after a few months. Another says they paid for a year without being matched to an in-network doctor.
- Positive notes. The six recent five-star reviews mention weight loss, quick appointments and getting Zepbound.
IMPORTANT
Checkpoint: one section before the checklist.
⏱️ Progress 3/4 • ~10 minutes in • Keep going
✅ Step 1
✅ Step 2
✅ Step 3
✨ The 5-step check (about to reveal)
Who Found fits, and who should look elsewhere
It may fit you if:
- You have commercial insurance that is in-network with Found.
- You want a compounded GLP-1 at a flat monthly rate and understand it is not FDA-approved.
- You are comfortable prepaying 6 or 12 months to get the low per-cycle rate.
You may want another option if:
- You want only FDA-approved drugs and your plan will not cover them. The drug alone adds $149 to $449 a month.
- You are unsure you will stay 12 months. Renewals and prepaid terms are not refundable.
- You are on Medicare, Medicaid or TriCare. The insurance prices exclude you.
For comparison, our Noom Med pricing breakdown covers a program that puts the drug inside the subscription, and our list of Noom Med alternatives compares telehealth GLP-1 programs side by side. If you are thinking about food on a GLP-1, our Ozempic diet plan covers what to eat when appetite drops, and our WeightWatchers and Mochi Health pricing guides cover two more paid options. Our Knownwell cost guide covers a clinic that bills visits to insurance instead of charging a membership.
How to price Found before you pay: 5 steps
- Pick the drug route first. Compounded semaglutide or tirzepatide is included in the plan price. Branded Wegovy, Zepbound or Ozempic is billed separately on top of a $49 to $149 membership.
- Choose cash or insurance pricing. Insurance pricing is lower but requires video visits billed at a copay, typically about $30 each. Cash pricing is a flat fee with mostly text-based care.
- Compare plan length. A 12-month plan is the cheapest per cycle but paid up front. A 1-month plan costs $199 to $339 per cycle, so work out what a quit-early scenario costs you.
- Know the refund window. A full membership refund is available within 3 days of purchase or before your first medical consultation. Renewals, medication, labs and copays are not refundable.
- Set a cancel reminder. Found recommends canceling or pausing at least 48 hours before renewal. Cancel in the app under Account Details or by emailing support.
Put the renewal date in your calendar today
A 28-day cycle drifts against calendar months, so your renewal date moves each month. Add a reminder 3 days before each renewal, which leaves room inside Found's 48-hour advice.
IMPORTANT
Recap: you can now price Found before you pay.
⏱️ Progress 4/4 • ~12 minutes in • Nicely done
✅ Plan prices, from $79 to $339 per cycle
✅ Insurance covers visits, never the membership
✅ A year runs $948 to $6,576 before copays
✅ The 5-step check (revealed)
Tracking food on or off a GLP-1 drug
A record of what you eat makes visits more useful, especially when appetite drops and protein falls behind. NutriScan, the app my team makes, estimates calories and macros from a photo of a meal. It has a Free plan with 5 AI food scans a week and a Premium plan at about $59 a year, described in our pricing breakdown. NutriScan has no clinicians, cannot prescribe or bill insurance, and does not replace Found or your doctor. What it gives you is a meal scan record to bring to an appointment, and the macro calculator gives you a protein target to check it against.
Found pricing FAQ
Is Found free?
No. As of November 6, 2026, Found's pricing page lists plans from $79 a month with insurance or $149 a month cash pay, on a 12-month plan paid up front, billed every 28 days. Monthly plans start at $199 with insurance or $269 cash. Compounded GLP-1s are in the price. Branded drugs, labs and visit copays are not.
How much does Found cost per month?
Found's store pages list compounded semaglutide at $79 to $269 per 28-day cycle and compounded tirzepatide at $149 to $339, depending on insurance and plan length. Found's offer terms list the branded GLP-1 plan and the generic non-GLP-1 plan at $49 to $149 per cycle. Branded drugs cost extra.
Does insurance cover Found?
Partly. Found's billing consent says the subscription fee is not a covered benefit under any health plan, and compounded GLP-1s are non-covered services. What insurance can cover is the clinical visits, which Found says are typically about $30 per visit, and possibly branded drugs. The insurance plan prices are not available to Medicare, Medicaid or TriCare members.
Can I get a refund from Found?
Sometimes. Found refunds the membership fee if you cancel within 3 days of purchase or before your first medical consultation, and if a clinician finds you medically disqualified from all treatment options. Renewal payments, dispensed medication, lab kits and copays are non-refundable.
Can I use my HSA or FSA for Found?
Found's pages disagree. The compounded tirzepatide store page lists "HSA/FSA eligibility" as a feature, while its terms say subscription fees are not a covered benefit under most HSA and FSA plans. Ask your plan administrator before you pay.
Does Found prescribe compounded GLP-1s?
Yes. Found prescribes compounded semaglutide and compounded tirzepatide through licensed 503A pharmacies. Found's own pages say compounded GLP-1s are not FDA-approved or evaluated for safety or efficacy. It also prescribes branded drugs such as Wegovy and Zepbound, billed separately.