How to Cancel Fastic Plus (2026 Step-by-Step Guide) โ

TL;DR
Cancel through the platform where you bought Fastic Plus (App Store, Google Play, or PayPal). Deleting the app does NOT cancel billing. You keep Plus access until the current period ends. Your fasting history stays safe after canceling.
Fastic has over 20 million users and 246K App Store ratings with a 4.8 out of 5 score. It is one of the most popular intermittent fasting apps available. But sometimes Fastic Plus is not the right fit anymore. Maybe you finished a fasting challenge, maybe you want to try a different approach, or maybe you need to cut spending.
As a NutriScan nutritionist, I see this pattern constantly. A 2022 study on mobile health app engagement found that 46 percent of users stop using a health app within 30 days of installing it. That does not mean the app failed. Goals change, and sometimes a different tool fits better.
The catch with Fastic? It has three separate cancel paths depending on how you originally paid. Cancel on the wrong platform and your subscription keeps running. This guide covers every path.
Not sure which platform to cancel through? This guide covers all three paths.
IMPORTANT
Your Fastic Plus cancellation plan at a glance.
A quick roadmap so you can cancel without surprise charges.
โฑ๏ธ Progress 0/4 โข ~0 minutes in โข Keep going
โณ Step 1: Find your purchase platform
โณ Step 2: Follow the cancel steps for your platform
โณ Step 3: Handle refund if needed
๐ The one mistake that keeps charging you even after you think you canceled (revealed near the end)
What Happens When You Cancel Fastic Plus โ
Before you tap anything, know what canceling actually does.
- You will not be charged again. Your subscription stops renewing at the end of the current billing period.
- You keep Plus access until your paid period ends. If you paid for a year and cancel in month three, you still have nine months of Plus features.
- Your account stays active. Canceling does not delete your fasting history, profile, or basic data.
- You cannot pause your subscription. There is no "freeze" option.
- Uninstalling the app does not cancel your subscription. This is the single most common mistake users make.
Once your paid period ends, Fastic switches you back to the free plan automatically. No extra steps needed.
Step 1: Find Where You Purchased Fastic Plus ๐ โ
This is the most important step. Fastic has three possible purchase channels, and you must cancel through the same one you used to subscribe.
Check your bank or credit card statement. Here is how each transaction appears:
| Purchase Channel | Statement Description |
|---|---|
| Apple App Store | APPLE.COM/BILL |
| Google Play | GOOGLEFASTIC or GOOGLEHEALTHVIDA |
| Fastic Website (PayPal) | PAYPALFASTIC or PAYPALHEALTHVIDA |
CHECK YOUR EMAIL
Search your inbox for "Fastic" or "HealthVida" to find the original purchase confirmation. That email tells you exactly where the payment was processed. You can also email Fastic support at [email protected] for billing help.
Fastic Plus Pricing Quick Reference ๐ฐ โ
Before you cancel, here is what you are currently paying. Fastic uses variable pricing on the App Store:
| Plan | Price | Per Month |
|---|---|---|
| 1 month | $12.99 - $14.99 | $12.99 - $14.99 |
| 3 months | $27.99 - $29.99 | $9.33 - $10.00 |
| 12 months | $39.99 - $79.99 | $3.33 - $6.67 |
Prices vary based on when you subscribed, promotional offers, and your region. Check your App Store or Google Play receipt to see your exact charge.
Source: Fastic on the App Store
At the top end ($79.99/year), Fastic Plus matches MyFitnessPal Premium. At the low end ($39.99/year), it undercuts most competitors:
Figure 1: Fastic Plus annual cost compared to other popular nutrition apps

Step 2: Cancel on iPhone (Apple App Store) ๐ฑ โ
If your bank statement shows APPLE.COM/BILL, Apple manages your billing. Fastic cannot cancel it for you.
Follow these steps carefully to ensure your Fastic subscription is fully canceled.
Steps:
- Open Settings on your iPhone.
- Tap your name at the top of the screen (Apple ID).
- Tap Subscriptions.
- Find Fastic in the list and tap it.
- Tap Cancel Subscription.
- Confirm the cancellation when prompted.
You will see the expiration date of your current billing period. Plus features remain active until that date.
ON iPAD OR MAC
On iPad, go to Settings, tap your name, then Subscriptions. On Mac, open the App Store, click your name, then Account Settings and Subscriptions. For the full walkthrough, see the official Apple guide.
Cannot find Fastic in your subscriptions? You may have purchased through Google Play or the Fastic website instead. Check the sections below.
IMPORTANT
Checkpoint: here's where you are right now.
Quick status update so you always know the next best move.
โฑ๏ธ Progress 1/4 โข ~1 minute in โข Keep going
โ Step 1: Find your purchase platform (done)
๐ Step 2: Follow the cancel steps (you're here)
โณ Step 3: Handle refund if needed
๐งฉ The mistake that keeps charging you (coming soon)
Step 3: Cancel on Android (Google Play) ๐ค โ
If your bank statement shows GOOGLEFASTIC or GOOGLEHEALTHVIDA, Google manages your billing.
Steps:
- Open the Google Play Store app.
- Tap your profile icon in the top right.
- Tap Payments & subscriptions.
- Tap Subscriptions.
- Find Fastic and tap it.
- Tap Cancel subscription.
- Follow the prompts to confirm.
Your Plus features remain active until the billing period ends. Google Play sends a confirmation email after cancellation.
MULTIPLE GOOGLE ACCOUNTS
If you have multiple Google accounts on your phone, make sure you are signed into the same one that made the purchase. This is the most common reason the subscription does not appear in the list.
Google Play website alternative: You can also cancel at play.google.com by signing in with the same Google account.
Source: Fastic Help Center - Cancel in Google Play Store
Step 4: Cancel via PayPal (Website Purchases) ๐ป โ
If you subscribed on the Fastic website (fastic.com or web.fastic.com), your payment likely goes through PayPal.
Steps:
- Go to paypal.com and log in.
- Click the Gear icon in the upper-right corner to open Settings.
- Click Payments in the top menu.
- Select Manage Automatic Payments.
- Make sure Show Active is selected above the Merchants list.
- Find Fastic (or HealthVida) in the list and click it.
- Click the Cancel button at the top of your subscription history.
- Confirm by clicking Cancel again on the warning message.
WHY THE PAYPAL PATH MATTERS
Unlike Apple and Google Play purchases, PayPal website purchases come with the EU 14-day withdrawal right for refunds. If you are within 14 days of purchase, this gives you stronger refund protection.
Cannot find Fastic in your PayPal merchants list? Your payment is likely going through the App Store or Google Play instead. Check your bank statement to confirm.
Source: Fastic Help Center - Cancel via PayPal
IMPORTANT
Checkpoint: midway progress update.
You're halfway - decisions get easier here.
โฑ๏ธ Progress 2/4 โข ~2 minutes in โข Keep going
โ Step 1: Find your purchase platform (done)
โ Step 2: Follow the cancel steps (done)
๐ Step 3: Handle refund if needed (current)
โณ The mistake that keeps charging you (next)
Step 5: How to Get a Refund ๐ธ โ
Canceling stops future charges but does not automatically give you a refund. Here is how refunds work on each platform.
Feel Good Guarantee (14 Days) โ
Fastic offers a 14-day Feel Good Guarantee on qualifying plans. This is a pay-upfront-then-refund model, not a traditional free trial. If you are not satisfied within 14 days, you can request a full refund with no usage requirements and no deductions.
How to claim: Email [email protected] with your User ID and purchase receipt within 14 days.
EU 14-Day Withdrawal Right (Website Purchases Only) โ
Fastic is operated by Fastic GmbH, based in Berlin, Germany. EU consumer protection rules apply to website purchases.
You have 14 days from the date of purchase to withdraw for any reason:
- Send a clear statement to: Fastic GmbH, Pappelallee 78/79, 10437 Berlin, Germany or email [email protected]
- Fastic must refund all payments within 14 days of receiving your withdrawal notice
- If you used the service, you may owe a proportional fee for the days used
Source: Fastic Cancellation Policy
Apple App Store Refund โ
- Visit reportaproblem.apple.com
- Sign in with your Apple ID
- Find the Fastic charge and select "Request a Refund"
- Choose a reason and submit
Apple typically responds within 24-48 hours. Approval is at Apple's discretion.
Source: Apple Support - Request a refund
Google Play Refund โ
- Open Google Play and go to your purchase history
- Find the Fastic subscription and request a refund
- Google Play has a 48-hour window for automatic refunds on subscriptions
After 48 hours, you can still request a refund, but approval is not guaranteed.
REFUND DEADLINES
The 14-day Feel Good Guarantee and EU withdrawal windows are strict. After they pass, no refund is guaranteed until the subscription period ends. Mark the date in your calendar if you are considering a refund.
IMPORTANT
Checkpoint: final stretch before the reveal.
One last nudge - the reveal is next.
โฑ๏ธ Progress 3/4 โข ~3 minutes in โข Keep going
โ Step 1: Find your purchase platform
โ Step 2: Follow the cancel steps
โ Step 3: Handle refund if needed
โจ The mistake that keeps charging you (about to reveal)
The Mistake That Keeps Charging You After You "Cancel" ๐จ โ
A 2022 literature review on mHealth engagement challenges found that low barriers to exit and lack of clear support features contribute to confusion around subscription management. Here is the number one mistake with Fastic.
Deleting the app is not the same as canceling your subscription.
This catches thousands of people every month. When you uninstall Fastic from your phone, your subscription with Apple, Google Play, or PayPal keeps running. The billing does not stop until you explicitly cancel on the correct platform.
Here are the other common mistakes to watch for:
Canceling on the wrong platform. If you bought through Apple but try to cancel through PayPal, it will not work. Always match the cancel path to the purchase platform.
Waiting until the last day. Cancel at least 24 hours before your renewal date. Some platforms process renewals early.
Ignoring the confirmation email. After canceling, check your email for a confirmation. If you do not receive one, the cancellation may not have gone through.
Thinking cancellation is immediate. You keep Fastic Plus access until the current billing period ends. The cancellation just stops future charges.
Forgetting about the Feel Good Guarantee. If you are within 14 days of purchase, you may qualify for a full refund instead of just canceling future charges.
Missing the EU withdrawal window. If you bought through the website and are within 14 days, use the formal withdrawal process for a guaranteed refund.
Assuming email cancellation works for app store purchases. Emailing [email protected] or [email protected] only works for website (PayPal) purchases. App store subscriptions must be canceled through the app store.
Creating a new account to get another trial. Fastic tracks devices and accounts. A new account may not get trial pricing again.
Not checking your renewal date first. Before canceling, open your subscription settings to see exactly when the next charge hits.
Not checking for a promotional re-subscribe offer. Fastic sometimes offers a discounted rate when you try to cancel. If you want to keep the app at a lower price, watch for this screen.
Deleting your Fastic account instead of canceling. Account deletion and subscription cancellation are separate actions. Delete your account without canceling first, and the subscription keeps charging.
That feeling when you finally cancel without surprise charges.
What You Keep (and Lose) After Fastic Plus Expires โ
Understanding what changes helps you decide if canceling is the right move.
What you keep on the free plan:
- Fasting timer (basic intervals)
- Water intake tracker
- Basic fasting history
- Your profile and account settings
What you lose without Plus:
- Fasty AI chatbot conversations
- Full Fastic Academy course access
- Advanced stats and trends
- Recipe library (600+ recipes)
- Full calorie and food tracker
- Restaurant menu scanner
- Protein Fasting mode
- Fastic Score (nutrition, sleep, activity)
Your fasting log data is not deleted. If you re-subscribe later, your history will still be there.
A 2025 survey on factors driving mHealth app usage found that system usability and unobtrusiveness are among the strongest predictors of continued engagement. If the free plan covers your core fasting needs, there is no reason to keep paying for Plus.

How Fastic Compares on Cancellation โ
| App | Cancel Paths | Refund Window | Free Plan After Cancel |
|---|---|---|---|
| Fastic | Apple, Google Play, PayPal | 14 days (Feel Good Guarantee + EU) | Yes, basic timer |
| MyFitnessPal | Apple, Google Play, Web | Varies by platform | Yes, limited |
| YAZIO | Apple, Google Play, Website | 14 days (website, EU) | Yes, generous |
| Lose It | Apple, Google Play, Website | Varies by platform | Yes, moderate |
| Lifesum | Apple, Google Play, Website, Paddle | 14 days (website, EU) | Yes, limited |
| NutriScan | Apple, Google Play | Varies by platform | Yes, 15 scans/week + AI |
| Cal AI | Apple, Google Play, Web | Varies by platform | Very limited |
Fastic and YAZIO share the EU 14-day withdrawal advantage for website purchases since both are European companies (Fastic is German, YAZIO is German). This gives website buyers more refund protection than most US-based apps offer.
Tips Before You Cancel ๐ก โ
Screenshot your subscription details before canceling. This gives you proof of the cancellation date and remaining access period.
Cancel early, not at the last minute. You keep Plus until the paid period ends, so there is no reason to wait.
Set a calendar reminder for your renewal date minus 2 days. If you change your mind, you still have time to re-subscribe.
Check for the Feel Good Guarantee. If you are within 14 days, get a refund instead of just canceling.
Try the free plan first. Cancel and use the free version for a month. If you miss Plus features, you can always re-subscribe. Your data stays intact.
Consider a different plan. If you are on the monthly plan ($12.99-$14.99/month), the annual plan drops the cost to as low as $3.33/month. Let the current subscription expire and re-subscribe at the annual rate.
Switching to a Different Tracker? โ
If you are looking for a different nutrition or fasting app after canceling Fastic Plus, here are some options:
NutriScan's AI meal scan: snap a photo and get instant calorie and macro breakdown (Home > Camera Icon > Crop Picture)
- NutriScan - AI-powered meal scanning with a generous free plan and a 7-day free trial for Premium. Use the macro calculator to set your targets before switching.
- MyFitnessPal - Largest food database, but Premium costs $79.99/year. See our MyFitnessPal cancellation guide if you try it and decide to move on.
- YAZIO - Affordable at $47.90/year with a generous free plan. See our YAZIO cancellation guide for details.
- Lose It - Simple calorie tracking at $39.99/year. See our Lose It cancellation guide if needed.
Whatever you choose, the goal is the same: find the approach that fits your routine.
IMPORTANT
Recap: everything you completed this round.
You finished the run - save this for next time.
โฑ๏ธ Progress 4/4 โข ~4 minutes in โข Nicely done
โ Step 1: Find your purchase platform
โ Step 2: Follow the cancel steps
โ Step 3: Handle refund if needed
โ The mistake that keeps charging you (revealed)
Conclusion โ
Canceling Fastic Plus takes about 2 minutes, but only if you cancel on the same platform where you originally paid. Check your bank statement first. Cancel through Apple Settings, Google Play, or PayPal depending on your purchase source. Your account stays active on the free plan, and your fasting history is preserved.
A 2023 review on mHealth app quality found that apps with AI-driven features showed higher user engagement and satisfaction scores. If you are switching to another tracker, NutriScan offers a 7-day free trial so you can test AI-powered food logging before committing. Try the meal scan feature to see how photo-based tracking compares to manual logging.
Research shows that the best health app is the one you actually use consistently (PMC12004308). Whether you stick with Fastic, switch to another app, or take a break from tracking, what matters is finding the approach that works for your life.
FAQ โ
Can I cancel Fastic Plus and still use the app? โ
Yes. After canceling, your account drops to the free plan when the current billing period ends. You keep the fasting timer, water tracker, and your profile. You lose access to Plus features like Fasty AI, full recipes, and advanced stats.
Will I get a refund if I cancel Fastic Plus mid-cycle? โ
Canceling stops future charges but does not automatically trigger a refund. For Apple purchases, visit reportaproblem.apple.com. For website purchases, you may qualify for the EU 14-day withdrawal right or the Feel Good Guarantee. For Google Play, request within 48 hours for the best chance.
Does deleting the Fastic app cancel my subscription? โ
No. Removing Fastic from your phone does not stop your subscription. You must cancel through Apple Settings, Google Play, or PayPal depending on where you originally purchased.
Can I re-subscribe to Fastic Plus after canceling? โ
Yes. Open the Fastic app and go to the subscription screen. You can re-subscribe at any time. Your previous data will still be there. However, promotional pricing from your original signup may not be available again.
What is the Fastic Feel Good Guarantee? โ
It is a 14-day money-back guarantee on qualifying plans. If you are not satisfied within 14 days of purchase, email [email protected] with your User ID and receipt. Fastic refunds the full amount with no usage requirements. This is separate from the standard EU withdrawal right, though the timeline is similar.
I canceled but I am still being charged. What do I do? โ
First, check your bank statement to identify the billing source (Apple, Google, or PayPal). Then cancel on that specific platform. If charges continue after canceling, contact Fastic support at [email protected] with your receipt and cancellation confirmation. For Apple charges, contact Apple Support directly.
Can I pause my Fastic subscription instead of canceling? โ
No. Fastic does not currently offer a pause option. You can cancel and re-subscribe later when ready. Your account data and fasting history will still be there.
Is Fastic Plus worth keeping instead of canceling? โ
It depends on how you use the app. If you mainly use the fasting timer, the free plan covers that. If you rely on Fasty AI, the full recipe library, Protein Fasting mode, or advanced stats, those are Plus-only features. A 2023 review on mHealth app quality found that apps with AI-driven features showed higher user engagement. Consider which features you actually use weekly before deciding.
Does Fastic offer a student discount? โ
Fastic does not currently advertise a student discount through the app stores. Check sites like Student Beans or UNiDAYS for occasional promotional codes. Website purchases may have different promotional pricing than app store purchases.
Can I transfer my Fastic subscription from iPhone to Android? โ
Fastic subscriptions are tied to the platform where you purchased them. If you switch from iPhone to Android, your Apple subscription does not transfer. You would need to cancel the Apple subscription and start a new one through Google Play. Your Fastic account data (fasting history, profile) syncs across devices if you log in with the same account.
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